Pro Movers

10 october 2017, 17:40

They should be called Gentlemen Movers ... 'cause that's exactly what they are.  They called us shortly before arriving to confirm the address and were on time.  They were quick and careful.  Even did some slight furniture arranging.  Were mindful not to scratch the floor, picking up and placing things down, instead of sliding and pushing them.  Even willingly took some things out to alley.  Professionals and good guys too.  Hope to get the same crew again, Luis' Crew.Liked the entire operation.  It's affordable and accommodating to different schedules.  Service person over the phone, Michelle, was very courteous.  Even not "batting a lash" when I had to reschedule because I injured my knee.  Best of all, no additional charges for the materials they used on the move.

review from yelp.com

10 october 2017, 17:40

If I could give this company less than a star I would completely unreliable in terms of their response to potential customers I've called this company three times without the courtesy of a response but I'm supposed to trust them to move my furnishings? I don't think so

review from yelp.com

10 october 2017, 17:40

Terrible experience.  I have used movers in the past and have had some good experiences, but this was not one of them.  I booked Pro Movers after I found out the time I had set up with my first choice movers wouldn't work out.  They were responsive on the booking, but two days prior to had tried to get me to move my move time back by 3 hours.  I declined, and the lady in the office, MIchelle, had told me it wasn't a problem - the movers would call me when they were heading over.  The day of the move, I was all packed up - waiting for the movers to show up, when I hadn't received a call by 9:20 a.m. when my move was at 9:30 I called the office.  I spoke to Michelle again, at which time she told me she was speaking to the crew on the other line - a truck had broken down, and they needed to push me back an hour.  I told them it wasn't ideal, but ok.  I call back an hour later and have to leave a message.  The manager calls me back and says they're having issues, and they'll throw in an extra mover to get me out asap, but it's likely delayed another hour.  I explain again I don't know when the next tenant is coming in and I need to get out asap.  He tells me he'll give the crew my contact info and have them communicate directly.  15 mins later I get a call from a crew member saying they're running an hour late on top of what they already are - because they can't unload the truck they currently have and he'll call the office and see what can happen.  I call back in half an hour and leave a message at the office, left a message for the manager's number, and for the crew.I never heard back again. It was a moving nightmare - trapped in my old apartment, with no key to even get out and come back while these guys never showed.  A last minute find on craigslist, to a guy named Sheppard ended up moving me to the new place.  It took two hours.  I waited on these guys for 4.  I wouldn't recommend them, would give negative stars if I could.

review from yelp.com

10 october 2017, 17:40

I hired them in November to move from the South Loop to Wicker Park.  I booked them just a few days before my move.  They called me the night before to confirm.  They showed up on time at 8am.  They finished the job before noon (I had a one-bedroom apt).  They took away the furniture that I had been planning to dump.On top of everything, they were super nice guys.I have been recommending them ever since.  I am moving again soon, and I definitely plan on using them.

review from yelp.com

10 october 2017, 17:40

I called these guys the day before I wanted to move and told them the time I wanted to move and they were here and ready to go. 2 guys moved all my stuff from a 3rd floor walk up in a matter of hours. Their rates are very reasonable considering what I have heard people pay for movers (500+ for a 2 bedroom)They are very curtious, and even supply their own moving pads and plastic wrap. I will definitely be using these guys if I move again.

review from yelp.com