Pickens-Kane Moving & Storage Co-Corporate office

10 october 2017, 17:40

We recently moved from Chicago to a smaller town in France.  I saw everything leave the apartment, packed by a team that did a very good job.  On time, good team work, speedy work.There were a few broken items -- a small drinking glass, the glass on a single large poster and the bracket on a reclining chair and a missing lamp part.  We are very happy with the speed, professionalism, European partner, net cost and overall outcome.  In the end, the price was several hundred dollars LESS than the estimate.  That, in my opinion, never happens.We recommend Pickens-Kane without reservation.

review from yelp.com

10 october 2017, 17:40

I couldn't be happier with my recent move with PK. From my initial experience with my Salesmans Chris to the move team lead by Rick and George, the whole experience was a breeze compared to my moves in the past. I will happily recommend Pickens-Kane to all my friends and family!

review from yelp.com

10 october 2017, 17:40

TeamJust wanted to thank you for the professionalism and follow through in a very successful move from Chicago to New England over the past couple of weeks.  I know things had the potential of being tough when the truck to pack did not have enough room, requiring an overload situation, but all worked out very well in the end.  Thank you all!* The initial walkthrough, estimate process, and communication was excellent!* The coordination of communication of logistics and expectations was timely and thorough!* The packing process was efficient (and when we have been unpacking it is important to say very well done)!* The loading process, both trucks and related drivers took care of the home, the items being loaded, and cordial and professional at every turn!* The delivery process was on time, with BOTH loads occurring, not only on the same day, but within a hour of each other! Again, both driver teams extremely professional and customer service focused!Thanks again so much for making this very stressful period one that we had people who took our wellbeing to heart!Jim Solon

review from yelp.com

10 october 2017, 17:40

Earlier this month, our family completed a move from Chicago to Melbourne, Australia. Needless to say, it was an unbelievably exciting and tremendously stressful time for us. We chose Pickens-Kane mostly for their follow-up after my initial call -- we just felt a sense of confidence and comfort that the other providers didn't give us. We were a little concerned that we might not get the same service from the larger Allied network once things left Chicago, so we considered other global companies, but Pickens-Kane still seemed to rise above the others. It was a gut thing, but it wound up being exactly what we needed. What could have been a source of incredible stress went remarkably smoothly. Our things were packed in December, went on a truck, a train, a ship to Taiwan, another ship to Melbourne, got unpacked for Australian customs and quarantine, repacked on a truck and delivered to our new place in about 2 months door-to-door (which is impressive). NOT ONE single thing was broken. They didn't spill a Lego. I'm offering this review because, frankly, that shocked the heck out of me. Bottom line, the service was great. All of our calls and emails were answered immediately. Everything happened right on time. The crews were polite, capable and respectful (and really important for me, they kept things light on the packing and moving days -- some of the most anxiety-inducing days of my life). With so much of our lives in upheaval, not having to worry about our stuff was a gift.

review from yelp.com

10 october 2017, 17:40

We used this company for a move from the US to Mauritius. The estimated cost we received before the move was higher than some other movers, but we found their representative to be the most professional. All others who came out to do estimates were late! The mover for Pickens and Kane was actually early and very professional in his interactions with us. I knocked off a star because on the day of the move, we were allowed to block out the service elevator for two hours. Pickens and Kane knew this and they came an hour late. My husband ended up having to help them pack and we exceeded the amount of time we were allowed to use the elevator. We managed to get everything out of the apartment, but we ended up having some problems with management. The company they work with in Mauritius was horrible, but not Picken and Kansa fault. We paid for door to door delivery and the local movers did not want to do that and they tried to make up charged we needed to pay. Fortunately, Picken and Kane was available to communicate through email in a timely manner. We had some very minor damage that totaled a little under $200 USD. Since we opened everything before the local movers left, they took pictures of the items and we received money for the damage shortly after. Generally, moving companies tend to be incredibly u professional and a pain to deal with, but we had what I think was the best possible experience.

review from yelp.com