Metro Loading Service

05 july 2023, 14:36

Lazy, rude, and LGBTphobic.

These were the absolute most useless loaders I have ever seen. We ended up asking them to leave because their complaining, attitude, and shitty work ethic was worse than not having help.

The service is so atrociously bad, I would not recommend this place even if it were free.

10 october 2017, 17:41

I barely write review but I feel obligated to pay tribute to these guys before I leave the area.Have used their service in 2013 and 2016 when we are moving in and out of Chicago using ABF trailer. These guys are solid and truly professional, 200% satisfaction, best movers I ever used. (Trust me, I've moved 9 times and have used everything, from Amigo to moving company) They give precise estimates, arrive ON TIME, efficient, no slack, gentle, fast...... the list can go on and on, can't say enough good things about them.They will give you a call a day ahead to confirm the time, also will let you know what kind of supplies you may need (wraps, furniture pads, straps etc.), listen to them and you'll definitely need those if you don't want any damage. You can get those either by yourself or they can bring it over at a fair price, you only pay for what you have used.Ask them to pack the furniture, don't do it yourself! They packed our sofa literally within 2 minutes. Should have let them pack heavy items instead of sore for the whole week...If you're in the area and need movers, they are the way to go!!

review from yelp.com

10 october 2017, 17:41

I have used these guys three different times and have never had complaints.  They are cheap, careful and efficient. They have always been able to move me in 3 hours or less. I called many places to price compare and they are definitely the best value. Phil and Shane were friendly and patient with us as we tried to figure out where to put certain furniture.

review from yelp.com

10 october 2017, 17:41

Metro Loading Services (MLS) rushed through the job in order to get to their next.  I was told that the "unloading" is all that is covered in my 3 hour minimum charge even though the crew only worked for 2 hours. When I inquired about using my remaining hour to move my heavier items to their appropriate locations within the house, they obfuscated and threw me paperwork.  I'm more than happy to pay for services rendered, but I paid for 3 hours and received 2 hours' worth of work. This may be legal per the contract, but is poor business practice, counter-intuitive, and definitely sub-par when it comes to moving companies.I would not use them again, nor recommend their services be employed.  My standards are not exceptionally high when it comes to service business and the MLS crew left much to be desired.

review from yelp.com

10 october 2017, 17:41

I first used metro Loading Service in October 2003 and again in March 2005. Yes, this review has taken a while but I am planning to move again and would not use any other company. These guys are super professional and work fast! To compare, I hired movers to do the same job in 1999 and they took eleven hours and charged $1,100 (double the estimate) to do what Metro did in less than three hours for less than $400 and that included tips to the movers. I'm so glad to see they are still in business.If you need to find a business that is run with honor and professionalism Metro is the one. They really stand out in a world of bad service and dishonest scammers.

review from yelp.com