Jay Movers

10 october 2017, 17:40

Can't praise these guys enough. They made the move super quick and painless. Quotes were spot on, they showed up on time, and the whole process overall was easy. We had a 3 man crew....Armando, Ricardo, and Jorge. These guys were efficient and took great care of our things. I can't recommend them enough!

review from yelp.com

10 october 2017, 17:40

I used Jay's Movers exactly one year ago to move across the city. They were reasonably priced and completed the move quickly. However, they had a new member on the team and dropped a dresser through the drywall on our stairs and scraped up several other corners throughout the move. They came a repaired this within two weeks, but still a pain. My biggest complaint is that all of the furniture they took apart and put together again (two dressers and a bed) have fallen apart due to their shoddy workmanship putting them back together. These were IKEA pieces of furniture, but by putting the screws in the wrong holes, not using all screws or flat out doing a bad job they have broken within the past year and they were in good shape before.

review from yelp.com

10 october 2017, 17:40

I didn't want to write this but enough is enough! On June 28th Jay Movers moved us from the West Loop to Evanston. After several conversations trying to impress upon BK that we had an unusually large condo with lots of art and furnishings and that the 3 man team he suggested would not be adequate, I insisted on a site visit to ensure that we'd receive both an appropriate estimate and appropriate staffing. We didn't want any surprises on the day of the move - but despite our best efforts - we had plenty - and now, nearly 3 months later, the nightmare continues! Five men showed up and the pack-out of the move went well UNTIL around 2 p.m. when the crew leader and one of the guys engaged in a screaming fight on the loading dock of our building. It was heated, nasty and lengthy - so lengthy in fact that it resulted in a more than 3 hour delay!  Because of this argument, the trucks drove NOT TO OUR NEW HOME BUT BACK TO THE JAY MOVERS FACILITY ON BELMONT so they could get rid of one of the fighting guys and pickup another. Long story short, they didn't arrive until nearly 6 p.m.! By 7, they'd had enough and were spent. To say the 2nd half of the move was a disaster doesn't nearly describe how awful things were. Sloppy, careless and pathetic. Our dining room, credenza, lingerie chest, walls, doorways, etc. were scraped, bashed, broken and damaged in every way possible. Despite each box and room being labeled, no one paid that any mind. Eighty percent of the boxes were stacked SIX FEET HIGH, many UPSIDE DOWN - EVEN THOSE MARKED FRAGILE ALL IN ONE ROOM. Imagine trying to unpack when you can't even get into the room!!! AND, imagine what that careless stacking of crystal and china came out looking like!!! Needless to say, we called and emailed Jay a lengthy description of our experience, complete with photos showing how things were left and of our damages. He failed to reply but eventually we got hold of him and assured us, he'd take care of things. He reimbursed us for the lost time and promised to repair things. Well, he did send a great repairman for our wood furniture who took the shattered mirrored drawer with him to fix. After several weeks, I called the repairman who informed me that Jay said the cost was to high and he'd get it done elsewhere. Now, Jay won't return my call and my dresser has a missing drawer. Jay, you guys blew it in every way possible and if you at least had the courtesy to return my calls I may have let things go - despite the totally lousy moving experience - because you seemed to want to rectify things to the best of your ability. But now I can't get a phone call back and BTW, your new receptionist needs to learn customer service phone skills. RUDE! So, in a nutshell, save yourself the aggravation and hire New City Movers. They did our previous move and were terrific and man do we regret trying another company - it's been nothing but a costly, a completely negative experience.

review from yelp.com

10 october 2017, 17:40

Jose and his team did an AMAZING job on our move over the weekend! They were fast, efficient, friendly, and helpful. Despite some annoying rain, they came in a couple hours under quote and showed up early. Can't say enough good things, would recommend Jay Mover's to anyone!

review from yelp.com

10 october 2017, 17:40

BK Lewis,Armando and the rest of the team did an amazing job. They were professional, flexible, and got the job done right! 5stars forsure!

review from yelp.com