Glen Ellyn Storage Corporation

10 october 2017, 17:41

i have moved ever year since 2006.  One from Madison, Wi to Chicago and the rest within Chicago (3 times within Chicago).  Each time I used different moving companies and always thought that I hired mover who did a "decent" job.  In May, I had to move from Chicago to Seattle and had no idea where to start for this move.  I decided to use Mayflower for a few reason: - very responsive (Dan- my rep, actually gave me his CELL phone number to call at any time with questions). Any questions that I asked via email or phone were always answered within that day.-  They came to my apartment and looked at everything that I was moving.  Based on that, they gave me a hard quote.  It was nice to know that there would be no additional costs.- POSITIVE RANKING ON THE BETTER BUSINESS BUREAUThe day before the move, the drive actually called me to introduce himself and give me his contact info incase i needed to reach him during the time that my items were in transit.  On the day of the move, the movers set everything up and arrive 30 minutes early to start tagging all of my items so they would have the full 3 hours to move (my condo only allows 3 hour windows for moving).   I really just had to answer my door and that was it.  I didn't need to worry about directing them where to go, help them pack, etc.  I actually found myself completely as ease and LOVED my movers.  They were amazing!!!!When my stuff arrived in Seattle, the driver called 2 days before to let me know when he was going to arrive and then called the night before to confirm the delivery time.  Once again, I just had to open my door and the movers did everything else.  NOTHING was broken, damaged, missing and I had a TON of glasses, dishes, LCD tv, silk clothing.I could not recommend this company more!  They redefined how moving should be.

review from yelp.com

10 october 2017, 17:41

There are no redeeming qualities to this company. Their staff are rude and unhelpful. They don't call to inform you they cancelled your delivery. They will outright refuse you service for arguing with them. They only deliver weekdays during work hours, no weekends. So, that means you have to take work off and inconvenience yourself only to have the shipment not show up. This company is on par with Comcast.

review from yelp.com

10 october 2017, 17:41

Do not walk. RUN. Run away from this company. Whatever you do, do NOT USE THIS COMPANY. EVER. These guys moved us from Chicago to LA and it was the. worst. experience. ever. The sales guy who came out to give us a sales quote blatantly lied to me making promises his company never intended to keep. At every step of this process there was deception, and frustration. I could write pages on how terrible terrible terrible this place is, but honestly, I've wasted enough time and energy with this place to last a lifetime. But, I did want to let the Yelp! world know that these guys are not to be used or trusted.

review from yelp.com

10 october 2017, 17:41

I just moved from Chicago to St Petersburg, FL, and used Glen Ellyn Movers.  I compared many different moving companies, and these guys are as good as it gets.  The price was very reasonable, and did not change from the original quote.  The only hiccup was that my shipment coordinator left the company in the middle of my move, but they quickly reassigned me to someone else.  I would recommend them to anyone in the Chicago area looking to do a long distance move!

review from yelp.com

10 october 2017, 17:41

If I could give them a negative star rating, I would.  This is a terrible company.  We ordered a large item for delivery and unfortunately, this was the middle man company in the delivery.  They messed up the delivery at almost every opportunity, and their customer service was horrible.  I would not recommend this company at all.  They just cause headaches and frustration!

review from yelp.com