BP Movers Inc

10 october 2017, 17:41

I've used these guys three times over eight years and have been generally pleased with their service.  As another reviewer points out, the guys are pretty surly - the "hey how ya doin" variety of Smarmy Guy - but also very capable.  The time estimate has always been accurate, and buying a few Gatorades for the guys ensures a happy crew and a bit of a break.  Speaking of breaks, each of the times I've used BP, something minor has been damaged, but nothing compared to if my friends and I did it ourselves with a U-Haul and a promise of pizza.  I've never thought to try and get compensated for any lost or damaged items, as nothing was all that important.  I see another reviewer did try and get compensated and got the run-around, so caveat emptor on that one.The other odd thing that happens when you use BP is that at least one of the guys will slip you their personal card to do moving on the side.On the whole, the guys are reliable, the price is fair (moving costs always seem a little high) and the company is responsive, even if their machismo always inspires me to drop my voice an octave and say things like, "Yeah, alright.  You gots it."

review from yelp.com

10 october 2017, 17:41

As others in these comments have suggested, you'd do best to look elsewhere when choosing a moving company.Having moved 5 times in the past 7 years I've had good and bad experiences with movers. More often than not, some things will get a little dinged up and you're not likely to start/end precisely on time. It's almost inevitable. However, BP Movers was far and away the worst that I've dealt with, and I write now to review them because their ongoing refusal to right their wrongs is beyond anything I've seen before.A few months ago, I helped my roommate move. His review is below (see: Andrew B on 7/12/16). I was there and can attest that the movers showed up hours late, that initially we had to move a vast majority of the items out of his old apartment as a result of their tardiness, and that before the move he had two working TVs (he did not afterward and they remain broken as of this writing).I have watched as Andrew has gone on for months attempting to have BP Movers fix or reimburse him for his TVs to no avail. To me, that is unacceptable. Customers do not pay for movers who cannot keep their scheduled times and who break their customer's possessions. But more importantly, no one should ever pay for a company that refuses to make amends for their blatant mistakes.I told him to use Dolly (uber for movers), and we both wish he would have listened.

review from yelp.com

10 october 2017, 17:41

STAY AWAY FROM THIS COMPANY! I have moved approximately 20 times in my life, cross country, cross states, different countries etc. Therefore I have some experience in this. I was living in a high-rise building in downtown Chicago. When you live in a building like that you are very limited on how long you can reserve an elevator and move in/out. I instructed BP Movers to be at my place by 1:30 p.m. for a move out between 2:00 - 4:00 pm and was very clear as to why they NEEDED to be on time. They didn't show up until almost 3:30 (claiming there was very heavy traffic) forcing me to move everything out of my unit on my own. After the move in was complete at the new residence, the driver tried to over charge me the hourly rate by $15/hour/man! After unpacking, I found both my 42" and 55" TVs were broken and 2 of my tables were scratched pretty badly. When I brought it up to the owner, I was told "something is not right here. I have been doing this 20 years and have never seen something like this before." He simply caused more drama and delays in an already stressful project. Over all they tried to over charge me, were 2 hours late, I did 1/2 the move on my own, they wanted full payment and were unhappy when I tried to ask for a discount for all this drama, they damaged 2 of my tables, and broke both my LED TVs. Once I spoke with the owner, he tries to tell me that his movers "couldn't have done this." After over 2 weeks from my moving date, the owner finally was able to come to my new house to look at the damages. In our conversation he insisted that the damages weren't caused by his guys and continuously accused me of fraud. A company like this cannot be trusted. They scam you for a higher hourly rate, lie about when they will be there, and then don't take care of their customers after a bunch of things get broken. After almost 2 months I finally have heard back from the owner of the company who is stating that the claim has been processed and they will not cover ANY of the damages. RUN AWAY GET A REAL MOVING COMPANY! Next time I will hire 2 people from craigslist who will do a better job!

review from yelp.com

10 october 2017, 17:41

I have used BP Movers no less than four times, and they have been excellent every time.  I have recommended them to countless other people, and with the exception of Andrew B. (7/12/2016 review) everyone has loved them.  I personally referred Andrew B. to BP Movers, and truth be told, I wish I hadn't done that to the company.  With a husband and three small children, I have significantly more household items than Andrew B, and BP Movers has gone above and beyond the call of duty every time we have used them.  I question the accuracy of Andrew B's review and find it very hard to believe that BP Movers bungled Andrew B's move to the extent he claims.

review from yelp.com

10 october 2017, 17:41

DO NOT USE BP MOVERS. I was given their name by the Illinois movers association and will be reporting them promptly.I spoke with a representative (let's call him Bob) last Friday on the phone, and he verbally confirmed that he could move me today, July 1. I sent a confirmation email to Bob immediately upon hanging up on Friday and heard nothing back. Bob had said he would respond to my email while we were on the phone, and, when I hadn't heard back in 2 hours, I called him again to confirm that everything was still ok - he assured me that we were still on for July 1 and that he hadn't responded because he was on the truck.On Monday, I still hadn't heard back and sent another email to Bob. When he hadn't responded after several hours, I called him again and he again confirmed we were all set for Friday. Bob then called me again on Tuesday and confirmed that he would be here on Friday between 1 and 3.Today is Friday, July 1, and I called Bob when I hadn't heard from him at 2pm. At 2:15 I received a call from Bob that he had sent me several emails this morning and when I didn't respond he had cancelled my appointment. I know Bob has my email address because I emailed him TWICE in the past week and I haven't received a single email. When asked why he hadn't thought to call me after verbally confirming my appointment with me on TUES and speaking with me several times, he responded that he "didn't want to start pointing fingers." I gave him my email address over the phone and asked him to forward the multiple emails he supposedly sent to me as proof that they were actually sent, and I still haven't received anything.Now I'm stuck with no movers and have to be out of my apartment this afternoon. DO NOT USE BP MOVERS.

review from yelp.com