San Jose Professional Movers

10 october 2017, 17:44

Wow... Never have I been so impressed with a moving service! I'm used to dealing with rude people who don't really speak English who throw your things around and are careless about what goes where, whether things get damaged, etc. San Jose Professional Movers really went above and beyond with customer service -- all staff were courteous and polite with our family. Our furniture was all handled appropriately so that nothing would fall apart or get dinged up, which I really appreciated.The moving process was quick, and went much smoother than I would have originally imagined. If I ever move around in the bay area again, I would definitely give these guys a call!

review from yelp.com

10 october 2017, 17:44

So it really depends on the movers you get. Sergey and Yana were so friendly, hard working and humble the first move that I decided to ask SJ Professional Movers to help me move again about a month ago even though I could get cheaper rates from a company located closer to me. Two guys show up (NOT Sergey and Lana unfortunately) and begin the process. Smooth sailing (though they are not ones for friendly chit chat) until we get to the storage facility. As Im finalizing paper work with the storage facility, they begin to unload the truck and move it into my storage unit. Well after a while, one guy (the leader) comes to me and asks me to get a ground floor unit because the elevator is too slow. I tell him no, there are none available and even if they were they are twice as expensive. So he says its going to cost more, since its going to take more time.So after I wrap up the storage paperwork I go out to see their progress (this is maybe 30 minutes after we arrive) and barely anything's been moved and one guy is around the corner on his cell phone. They tell me how much longer its going to take and I quickly realize how expensive this is going to get. So I start working my ass off helping them move things. I swear I was the hardest working mover that day. Aside from that, they were not efficient, carrying things one at a time. They were not efficient with the elevator either, instead of alternating and handing things off, they just plodded away like zombies carrying things and taking cell phone calls. So its payment time and this is what REALLY bugged me. Forget that I paid (i don't remember exactly but i can find out) upwards of $700 where I did most of the moving. The leader asked me for a tip! Sergey and Lana never asked, deserved a tip and got one even though they said its not necessary. These guys did not deserve a tip and he asked for one. Sweaty from the move, I told him listen, $700+ is a lot more than I expected to pay for this move but here's $20 dollars, split it with your buddy. HE THEN says make it $40, 20 for my buddy and 20 for me. WTF?! I told him no.Unfortunately, my good experience with Sergey and Lana is not enough for me to ever consider using these guys again. I will not subject myself to risk getting these guys again.And to top it off, when I returned to clean my loft, I found 3 glass shelves they forgot to pack. So I had to drive 40 minutes one way back to the storage facility.If you're the manager and care, I'm sorry that this information took this long to get to you but I'd consider that these guys represent you and what that means. If you're the manager and don't care, no problem I won't use you guys again.If you're wondering whether or not to use SJ Professional Movers and are reading this, you have to make your own decision but I've personally had such contrasting experiences with the variable being who actually shows up at my door.

review from yelp.com

10 october 2017, 17:44

Now I know why this business got 5-star rating! I would give Sam and Israel, my movers today a 6-star if I could.  Not only were they fast, efficient, careful with my stuff, they were also very professional and friendly.  Okay, I gotta go finish up unpacking and will be back with more feedbacks soon. :)- Repost from 10/30/2015

review from yelp.com

10 october 2017, 17:44

I requested a quote on March 4th using the link that was provided through Yelp. I received a message back requesting that I supply my email address so that I could receive a quote.I replied back on March 5th with my email address.As of today, March 7th, I still have not received a quote or other response from them.I won't be using them for my move.

review from yelp.com

10 october 2017, 17:44

Just finished my move with James and Vik and I'm extremely happy. They moved my studio load way under quoted time and expertly navigated a set of stairwells I would have struggled on.  This even included shrink wrapping and and blanketing items to prevent damage (especially helpful since the furniture bags I got from Home Depot would have been useless!)I chose them because I really liked their all-inclusive price policy (unlike most that wanted me to do math for driving time); as well as the number of overwhelmingly positive reviews.I'll be using them again next time I move!Thanks James and Vik!

review from yelp.com