Mayflower Moving and Storage

10 october 2017, 17:45

Like all moving companies, this one is yet another unpleasant one. - The quote: of course was easy and also it was very accurate, hence the two starts. It was timely and covered most of the details. Did not cover the unpacking details, that was a big surprise. - Pre-packing: This is when things started becoming dicey. There were no records of me when I called to verify. This was terrifying. Had to go through multiple hoops for them to even find me. With all the stress of packing and deadlines, the last thing you need a week before your travel is for the moving company to constantly state that they are not aware of your move - The packing: Overall painless, It was done over two days, however it was over a weekend. That is poor organization in my opinion, since now you will spend your weekend with an apartment full of boxes. However, the workers were professional and labeled every thing very carefully. - The transit: a night mare, no one had any clue where my shipment was. Had to go through three difference call centers to even find it, just to inform me that they have no clue. I was the one that informed the main company where my shipment was, once I located the driver myself. It is a terrible feeling not having any clue where your life belongings are. - The unpacking: Their idea of unpacking is : flip the box with all you belongings upside down and leave it in any room. We had 96 boxes, please imagine the massacre. The wife and I almost had a nervous breakdown. DO NOT PURCHASE THIS OPTION. It is useless. - The aftermath: Of course somethings were damaged. The claim adjuster is as evil as them come and I will not be getting a penny for close to 2000 dollars worth of losses. My move cost 6800 dollars for a 570 square foot apartment and 96 boxes. Then add 2000 dollar for losses and 200 for tips and food for the workers. this is for 1600 mile trip.The moving industry is overall plagued with similar or worse stories, I doubt that there are anything companies that are any better than this. But due to the monopolized nature of this industry, there are limited choices. Thus reviews like mine serve as a rant, more than a useful guide.

review from yelp.com

10 october 2017, 17:45

I requested there services to help me move from Chicago to Casper , WY. I went with Mayflower and they use Ft. Dearborn. Mayflower somehow seems to have good reviews mostly but my mistake being i didn't look up Ft. Dearborn. Moving is never easy and with me starting a new job in WY where i have to be at work almost 13 hours a day it wasn't easy at all. I planned my whole work / personal life around the delivery window of two weeks that was given me. I lived in an almost empty apartment and making do with things hoping my stuff with arrive any day. My move coordinator ( i will put initials only D.C. ) did a poor at communication. I never received any updates and i was the one constantly reaching out to find where the things are at. Today i emailed D.C. and i was told that my stuff MIGHT BE loaded on a truck on the last day of my delivery window. They have no regard for their customers and do whatever they want. They do NOT care if you are without your home for almost a month as long as they collect their massive bills and are happy.As the review mentions 2.5 weeks in , i am still without my stuff. I have been told that my last day on my DELIVERY window is when the stuff MIGHT BE LOADED. If i could give 5 thumbs down to them i would. THE WORST moving experience for me. I would recommend stay away from this company and i will update my review as things progress.

review from yelp.com

10 october 2017, 17:45

Was very happy with the whole process. Chipman Relocation services showed up when they said they would. Handled a difficult baby grand piano and household items.Truck arrived ahead of schedule and driver (Steve) was very proffesional.We would definately use them again.

review from yelp.com

10 october 2017, 17:45

They moved me from Florida to New York City. I took an insurance of $100,000-value for damage or lost of my furnitures.My beautiful French wood furniture which were listed as high value items were kept in moist storage and had grey mildew or were used outdoor. A side table wood was raised frm the moist and the inurance adjuster told us they will not pay for that because it can not be fixed! Every wood item were either broken or moister damaged In New York they had provided only three unexperienced movers to unload the furniture. They brook most of my wood furnitures while bringing them up through the elevator. It looked like they collected those workmen from the street corner and hired for the one day job! They book or cheeped every single wood furniture that I have. Among the damaged goods was An expensive and very high quality side table with a special lacquer top got a hole on side and moist and water got in it and their adjuster who gave us a visit confirmed the high value for the damage! Then the insurance claimer denied and refused to pay for the damage, claiming the damage was not transit related. Being a high value item his item was detected before packing and listing as spotless in Florida. Now They propose to file for Arbitrator. If they cheat me not to take responsibility for their damages, how can I trust their recommended Arbitrator? Bottom line , stay away from the Mayflower movers if you have quality furnituresDisaster is the right word for Mayflower Moving and Storage Company

review from yelp.com

10 october 2017, 17:45

Anything above 1 star seems questionable to me.  They are underhanded, rude, dishonest.  Putting your trust or belongings in their hands would be a huge mistake.  I tried to unsubscribe from their emails and since the emails do not contain an unsubscribe link, I called the company.  Very nasty man named Chad was ridiculously rude and ignorant.  Imagine if they deal this way regarding something as simple as emails, how they will deal with your precious belongings!

review from yelp.com