Groovy Moving

10 october 2017, 17:44

5 hours late the first day, 5 hours late the second day, the third day they did not show up at all. I was told they put other jobs ahead of mine and left us waiting. Then we had damaged and stolen items, which they of course deny. Possibly the worst business experience I have ever had in my 50 years as a consumer. Find yourself a real moving company. This company is basically nothing more than a phone number and a rented U Haul truck.Stay away.

review from yelp.com

10 october 2017, 17:44

Hey Kim. Still waiting for that 5k you owe us since you lost in court. Are you ever going to pay, or are you simply going to keep dodging the judgment and telling lies as to why you cannot pay us? You still don't have a drivers license? Where did that Mercedes come from? I guess you don't care about customer service and or your credit or ever having a license to run your business. I guess just being a terrible human is good enough for you then right?

review from yelp.com

10 october 2017, 17:44

This is the second time that I used Groovy Moving and my experiences could not have been more different. Last time which was a more difficult move actually went smoother and came in at the estimated price. This time I was quoted for three movers and got four at a higher price and it took them longer than the plan. The foreman (4th worker I didn't ask for, but got)  kept disappearing and the workers who had just took my bed apart a few hours ago couldn't remember how it went together and it took them over a hour to get it back together. Which I paid for of course! I was going to be charged $780 for my move. I called Kimberly and told her what was up and she discounted  me to $700. The estimate was $625 with a return customer, a referral and a Yelp check in. My roommate used them as well and the same problem occurred, plus they broke and forgot some of her artwork and it took days to get it back. I definetly feel like I was taken advantage of! HIGHLY DISSAPOINTED!!!

review from yelp.com

10 october 2017, 17:44

I set up for the move far enough in advance as I was moving to the East Coast.  Kim quoted me a price based on the number of people that would move me.  They were no-shows on the day of the move, even with my repeated calling.  They finally arrived the next day (late), but Kim added an additional person (at my cost as it turns out).  The crew did a decent job and moved my stuff to storage.  I was disappointed when I saw the bill which was considerably higher than the quote.  It was explained to me by the foreman that it was due to the additional mover that was added.  I objected and he agreed to split the difference with me.  However, when I saw my credit card bill I noticed that I was charged the original extra charge amount!Sure the movers were good, but on the business side, I wouldn't trust these folks at all!!

review from yelp.com

10 october 2017, 17:44

Had contracted 4 movers to come yesterday (06/22).Got a call at 7AM saying that they were cancelling on us because all of the movers were hurt - what?  Do you not have backup movers?  They offered to come on Tuesday but:1.  Normal people don't have several days of extra time when moving2.  Why would I provide business to a company that is obviously unreliable?

review from yelp.com