City Pro Movers

15 january 2021, 21:17

I had a local move done within Chula Vista. I originally had read all the reviews and thought I had made a safe option. However, I had packed up my house and specifically asked for my kitchenware to be packed up. I was informed that this was fine. The day of the move, the rest of the apartment was done and they said they were ready to be getting going and I asked what about the kitchen and they kinda laughed and said they forgot about it. Then they started packing it. The movers I had were a team of 3 and I figured that’s why they were done so quickly. Not the case. So unbeknownst to me, the “packing” done was literally just throwing shit into boxes and taping it up. Including glass salt and pepper shakers. 3 boxes were boxes of random kitchenware not packed and not organized whatsoever. I discovered this a couple days after the move on Sunday 10JAN2021. I also found a broken glass bowl that was a wedding item, and damage to my tv stand. The company charges by the hour and its based off a 2 or 3 man team. Ok, that’s reasonable. What is not reasonable is that the movers took numerous 5+ minute smoke breaks and that was NOT deducted from my chargeable time. I am the customer not the employer. In addition, my coworker/friend who was there to assist with the move and my dog etc informed me that the movers had on multiple times asked or made comments about our sexuality. And asked which one of us was “the husband”. While we are not lesbian, that is not a professional or appropriate topic or question in order to complete the job of packing and moving. It’s irrelevant. I emailed the claims rep who had reached out after I called and they said the movers didn’t say anything like that, and that the best they could do is $74 refund. That’s less than what I tipped and had I known what a shitty job of “packing” that was done for my kitchenware (BESIDES the items in my sink and dishwasher that I moved myself) I would not have tipped. Yes my items made it from Point A to Point B but at the cost of a sentimental item, a damaged piece of furniture, and kitchen ware thrown into boxes like a toddler would do. Personally I would not use this company again nor would I recommend it.

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10 october 2017, 17:43

I'm very happy with the services. The guys did a great job. Since they got to my house to the new house they never stop working thanks Aziz and crew.

review from yelp.com

10 october 2017, 17:43

I called and scheduled this about a month and a half before my move. I had to put down a $50 deposit to hold the date. They said the movers would arrive between 9am to 10am. They arrived at 9:30am and called at about 9:05am to say they were on their way. The  time started when I signed the contract. They were fast and efficient. It took them about 5 hours to move (pack some stuff since I wasn't totally ready) and unload at my new place. I paid the $122 an hour via credit card ($112 if I had paid cash). I also used the yelp coupon. Overall it ended up costing slightly below $500. My move was 8 miles away.

review from yelp.com

10 october 2017, 17:43

These guys were a lifesaver for us ! It's our second time we've used City Pro movers and we have been really impressed .Very friendly stuff,they took good care of our stuff ! They got our 3 bedroom apartment packed and moved into our new apartment in 4 h which was super impressive.We really appreciate their hard work ! Thanx to Sam and Scott ,you guys made our move much less stressful !

review from yelp.com

10 october 2017, 17:43

Great service! On time and friendly!Scott and his team were great and very prompt. I was worried that my new furniture might come out damaged but they were very considerate and everything came out perfect!Incredibly helpful on my move from east county to Chula vista. Definitely recommended!

review from yelp.com