A-1 Self Storage

10 october 2017, 17:43

Needed a small closet to store my extra "stuff" recently and went with another company as it was cheaper and closer to home.   Didn't take me long to figure out that their storage was insecure, their business practices sketchy, and their staff condescending.  Checked out A1 storage and there were several options near by Went over and looked at the one on Morena and was assisted by the lovely Elizabeth.  Very assured on the lack of breakins and losses one would experience at the facility.  It is beyond clean, bright and safe.  Easy, secure access, inexpensive and they even gave me three free boxes when I mentioned I saw them on yelp.   No worries, store here.

review from yelp.com

10 october 2017, 17:43

Really professional and well kept. I have never stored anything and we have some nice new furniture that we want to keep clean for our new house. When we arrived everything was above what I had expected which is a great feeling of peace to leave our items! Great security and lighting. Easy to use systems, Brian and Elizabeth are great they even have a lock demo to make it easy to learn using the lock for the sliding doors. Highly recommend this place if you care about what you are putting in storage, and value easy simple transactions. Great when business put Costumer service first.

review from yelp.com

10 october 2017, 17:43

When I first called for pricing I was already frustrated with previous companies I had spoken with. When the manager answered the phone here she was professional and friendly and really helped me through the process. When I arrived at the store it was very clean and well kept as was the rest of the property. The manager, Kim, was continually helpful and knowledgeable about her store and made me feel at ease about my decision. I would definitely recommend this place to anyone looking to store their most prized possessions!!!

review from yelp.com

10 october 2017, 17:43

multiple rate hikes since I've been here and now late fees increase to $20 from $10.  Management is inept, unhelpful.  Act like they don't need your business here.   Just switched to Morena Storage down the street for about half the rate and comes with free truck for loading/unloading.

review from yelp.com

10 october 2017, 17:43

I showed up on a Saturday afternoon a couple of weeks ago, in need of securing a storage unit that day, and Elizabeth went out of her way to show me a unit and get me signed up even though she had just clocked out for her lunch break. I was oblivious to the fact that she was on her way to lunch just as I was walking in the door, until she mentioned needing a moment to clock back in (after she had been helping me for almost 30 minutes). Elizabeth provided great service, answering all of my questions, and not rushing through the process even though she was probably starving and I could have used their automatic machine to obtain a unit.In addition to the great service I received, the storage facility is clean and well-lit, and I the long access hours are a big plus for me.

review from yelp.com