Pikkup

10 october 2017, 17:37

Highly recommended!!!!I used this app. today for a last minute, emergency move and it was a great experience. The driver arrived in 30 minutes, was friendly and went out of his was to be very helpful and accommodate our needs. It was very affordable, efficient, and something I will definitely use again!

review from yelp.com

10 october 2017, 17:37

I recently did a move with Pikkup that actually turned out to be a nightmare. Our mover, won't mention any names... broke our sofa. Then tried to blame it on my boyfriend, said it was "on his side" when it absolutely was not. I watched the break to the sofa leg happen. I told him to stop pushing, putting all the pressure on one leg. He ignored me, then the leg snapped. He then continue to try to mask that it happened, thinking that I didn't see it. When I said that the leg was broken, he stayed silent & didn't say a word. He then went on to be very rude and not very helpful after that. When we go to the house, he said the sofa could not go in without taking off the doorframe. Okay... so why don't you take it off? Instead he just left the sofa outside. My boyfriend and I had to remove the door and bring in the sofa ourselves. What did we pay this guy for? To move our furniture. He can't even do that. And on top of that, he broke the brand new $3,000 sofa. When we asked him to call his boss about the incident he went on to say "Now let's not point any fingers" & asking "Do you really want me to call my mans? The big boss?" Uhm... yes. Yes I do. Because you just broke my 3,000 dollar sofa. He then went on to say that he will talk to his boss and that he would get someone out here to repair the couch. Never heard from anyone for a week. I found Pikkup's customer service number and gave them a call. I guess I was speaking to "The Big Boss" when I called. He said that the only thing that they could do was give me a 20 dollar refund or 40 dollars off my next move. HA! Think I'm ever going to use them again? Never. So I just settled for the 20 dollar refund. Which will not cover the cost to fix my sofa, no offers to fix my sofa as promised either. The professionalism of this company is ludicrous to say the least. The mover did not handle my items with care. He broke them, then got an attitude about it. Couldn't even complete the job, either. He also made promises that he couldn't keep... my sofa is still broken & all I have is a lousy 20 dollar refund, that I had to get in touch with someone to even receive. If I didn't contact them, nothing would have happened. Sure, they are reasonably priced, but is that really worth you having to pay to repair your broken furniture? Of course not. Anyways, that's my experience with Pikkup, I'm going to find someone to fix my sofa now.

review from yelp.com

10 october 2017, 17:37

I used this app/service today and it was excellent. great app and very helpful support. if you need to move a couch or bed or whatever this is an efficient and affordable way to do it.

review from yelp.com

10 october 2017, 17:37

Sorry folks, this company quoted me one price and then charged me almost 3 x as much, despite been given all the details of the collection, addresses and tasks involved. If you are going to quote a price, it should be based on all the details that we are ask to provide when booking, and be marginally accurate. I don't mind paying more if it's warranted but 3 x as much is an over site on the app's side. And to top it off, when I tried on multiple occasions to reach out to discuss all this with the company, all communication was cut off. Have not heard anything back since. Would not recommend.

review from yelp.com

10 october 2017, 17:37

As someone who drives a toy car Pikkup is everything I need! Super easy to schedule, communicate with driver, and pay. Will use for every haul!

review from yelp.com