Orange Moving and Storage

10 october 2017, 17:37

I used orange movers in mid-October 2012 and had a good experience. I was a little worried after reading some negative reviews on this site, but they did exactly what I paid them to do - move my stuff. Here are my honest pros & cons:PROS: -Used a Groupon!-Called three days before I needed to move and they had movers available.-movers were on time-no issues moving my heavy furniture (4 bedroom house to 2 story 3 bedroom townhouse).- They dismantled my kids  huge bunk beds. Wrapped all the mattresses etc.. They were careful with all my stuff.-brought their own packing supplies and offered me boxes to use for free.-Movers were courteous and worked at a good pace.-honored my four time limit ( I told them I did not want to go over the allotted time).CONS:-Initially, a little difficult to get a hold of (use the 800 # on their website).-they need power tools ( to speed up the work).Overall, you get what you pay for. I got a great deal. It wasn't white glove service, but didn't pay for that either (don't own any picassos or antiques).  I was happy with their service, would use them again without question, and definitely recommend.

review from yelp.com

10 october 2017, 17:37

Our friends have recently moved to CA from TX and rely heavily on us for any and all references.  They had to move from a 2-bedroom condo to a house and I did not have any reliable moving company to refer them to.  I had done an extensive online research and even received several quotes for this move, but the companies were either too expensive or could not do it in a given timeframe.  I know that a lot of people move during summer time, but I could not imagine that the moving companies are that busy.  Luckily, a friend of ours recommended Orange Moving - he used them a while ago and was very happy with their services. I called them and was pleasantly surprised when they scheduled us for the very next day as opposed to other movers who were all booked for the next two weeks. They showed up on time and were very efficient and hardworking. It took them less than six hours to move a two bedroom condo to the new house. They were very careful and nothing was broken or damaged at the end.  There were no scratches or marks left on the walls of either old or new place, which was a really big deal as they were trying to get their deposit back at the old place and the new house was freshly painted.  Very often moving companies say they will charge you one thing and then double it when your move is over. It was not the case here; they charged for exactly six hours, no hidden fees or charges such as packing materials, small elevator, stairs, etc. I felt personally responsible for this move, and Orange Moving did an excellent job! We would definitely highly recommend them!

review from yelp.com

10 october 2017, 17:37

I recently used Orange Moving and Storage and I am glad I decided to hired them. They helped me move nine pieces of living room furniture that I purchased from a store in Hawthorne back to my apartment in Culver City. They were fast, efficient and handled every furniture pieces with extra care.I would definitely use them again in the future and also highly recommend them to anyone who is looking for moving services.

review from yelp.com

10 october 2017, 17:37

My husband and I had a great experience with Orange Moving when used them back in December. I found them on Groupon - they were so efficient! We had 3 guys, wish I remembered their names, who packed and wrapped our stuff as quickly and carefully as possible. Our things were safely unpacked and unwrapped. They were very hard working, friendly, and helpful.  Considering that moving is frustrating and feels like it takes forever, they made our experience worthwhile.

review from yelp.com

10 october 2017, 17:37

THERE SHOULD BE AN OPTION FOR NO STAR!DO NOT USE ORANGE MOVING AND STORAGE COMPANY!!!  EVEEERRR!!!!!!I found Orange Movers (OM) on Groupon.  I purchased a groupon for 50% off of the cost.  I moved in the beginning of November.  I don't have many things to move.  I could move most of my things with my truck.  However, I have a light colored 3 piece sectional sofa (LIKE REAL BIG).  The reason I got professional movers was so that my $1,200 sofa that I have had for less than 1 year would not get damaged in any way.The movers showed up at the time that was pre-arranged.  Both movers were VERY unprofessional.  One of the movers had head phones on with music blasting the entire time.  He refused to remove the head phones.  So, every time I wanted to speak to him to give him directions or instruction I had to yell my words at him.  By the end of the move, I felt as though I had been in a heavy metal concert.During the move, one of the movers broke one of my pieces of furniture.  Rather than apologizing, he brought the piece to me and further broke it over his knee trying to demonstrate to me that the furniture was made from poor quality wood.  He didn't just do this one time... he did it TWICE.  SERIOUSLY?!?  I tried to remain calm and asked them to be careful with the rest of my furniture.  Remember the $1,200 couch?  The light colored, 3 piece sectional couch?  STAINED!  RIPPED!!.  It appears as though they were using the attached cushions to lift the couch, because there are 4-inch tears where the cushions are attached to the couch.  Also, there are stains at several of the corners and sides.  They took little to no effort in protecting my things.When I saw what happened I showed one of the movers the stains and tears.  He said that his mother owned an upholstery business and he would come back to clean the couch and fix the tears.... sure....After about 1 week I had not heard back from the mover so I called OM and spoke with Archie.  Archie said that he would contact the mover and find out what happened.  I waited for about 1 week and heard nothing.  So, I called OM again.  Archie said that the mover's phone had been disconnected and that he could not get ahold of him.  He said he would call back when he reached the mover.  I didn't hear anything for about 1 week.  So, I called him back.  He said that he got ahold of the mover and that the mover was going to call me to come and fix my couch.  I waited about 1 week and called Archie back.  At this point I was getting incredibly frustrated and I shared with him how this company is not being very professional.  At this time he started yelling at me telling me that they were only obligated to pay .60 cents for each pound of the damaged furniture.  He said that he would pay me $60 and be done with this.  I don't understand why I was being yelled at though they are the ones that INTENTIONALLY damaged my furniture.  I asked him if I could speak with someone else.  He told me that I was going to have to speak with one of the owners - Daniel.  I called Daniel and he came about 5 days later to look at my couch.  He was very apologetic and told me that the movers that I had were from the old company before he took over.  He said that he was embarrassed and assured me that this matter would be taken care of.  Unfortunately that was short lived.I waited about 2 weeks to hear from Daniel, but he did not call.  So, I called him.  But when he answered he said that he was not in the office and he would call me back in 45 minutes.  Guess what.... he didn't.  I waited about 1 week and called Daniel back.  He said that he was still trying to figure it out but he didn't forget about me.  I waited another 3 weeks with no response.  When I called Daniel back he said that he had been trying to call me but I must have changed my number.  I have had the same phone number for over 10 years... He then told me that insurance would cover about $100, but he was willing to pay me $150.  I've had this couch cleaned before and it costs about $200.  I asked him to at least cover the cost of cleaning.  He said he would look into it and get back to me.  That was about a month ago.  I have not heard anything since.If you are planning on moving, I recommend you take your business elsewhere.  I would rather have paid full price for the moving service than have my furniture damaged and have to chase down the company for compensation. i have never been so disrespected by a place of business and will never ever use this company again.  I hope that nobody has to go through what i have gone through.  Moving is stressful enough, and its sad that i trusted them with my belongings that i take such great care of.  DO NOT USE ORANGE MOVING AND STORAGE COMPANY.

review from yelp.com