Local WEHO Movers

12 october 2021, 13:59

BEWARE! Horrible rip-off company!
Beware of small print. They broke close to 2500.00 of our things along with two missing boxes. They paid us 150.00 because the small print says unless you buy extra outrageous insurance, that’s the cap. They also took our 50.00 deposit out three times and had to fight to get it returned. The ridiculous 150.00 they paid for insurance took close to two months to get it. Six phone calls to try to resolve it!
No one returns calls and you speak to several different people and each one blames the other. If you don’t want to be screwed over, lied to and have things broken and stolen, then please don’t use them. Again, this was a huge problem. Our experience was horrendous. Please don’t use them.

31 july 2021, 13:12

NEVER EVER USE THIS COMPANY! They called me 10 min before they were supposed to start my move to cancel. They did not offer any solutions and they would not pick up the phone (mailbox was full) or return my emails/calls. No help in finding a solution to their failure to show up. Just a complete abdication of any responsibility. This company and its employees are completely unreliable. Please take anything they say with a grain of salt.

10 october 2017, 17:37

This review is for John and Sam, who helped me move out of my apartment in May in the most efficient and worry-free fashion. Both were incredibly helpful, friendly, and hard-working. They immediately got to work, and did not waste any time! That does not go to say that they did not spend the time where necessary to check all items and wrap/protect anything that could be damaged. They moved my items into Local Weho's Storage, and I'll be requesting these two rockstars when I need my items to be moved into my new place! Thank you for the great work Local Weho! I'll be recommending you to all my friends/coworkers :).

review from yelp.com

10 october 2017, 17:37

These guys are the best. I spent a week looking for a mover and these guys delivered. They gave me a window from 8:00-9:30 am and got there at 7:40am which was amazing.They were quick and professional and any request I had including one extra stop, they said it was no problem and they took care of it efficiently.They wrapped every single item carefully and overall they made my move effortless.I will last use this company when I move, no question.Book them!

review from yelp.com

10 october 2017, 17:37

STAY AWAY FROM THIS COMPANY!!! UNPROFESSIONAL, UNEDUCATED, AND THE WORST TRAINING FROM MANAGEMENT I'VE EVER DEALT WITH!!!I Called last week to get a quote and spoke to Dan. He was friendly and I gave him my move in date, distance of the move, and the size of my studio apartment, while mentioning that I am only moving boxes of clothes and one tv. No furniture at all to be moved. He quotes me a price with two movers, a truck, and 3 hour minimum. Perfect, I ask how far in advance I need to book it and he says as soon as possible and says to ask for him when I call back, so he can help me. I was happy with the quote and after thinking about it, I decided to call back a few days later and this time I speak with James. I ask for Dan and I guess he's not in the office, so he offers to help. I explain that I spoke to Dan a few days ago, and got the quote and wanted to reserve and confirm it. He asks the same general questions to get information on the move and goes on to give me a higher quote. I mentioned that Dan had quoted me with a cheaper price with the same info I provide him the other day and he goes on to say that I was misinformed and Saturday's are more expensive. Being reasonable and understanding, I say okay and he tells me about the yelp deal to get a discount, perfect. He quotes me a price and I say let me talk to  my roommate and buy the coupon and call back, AND I CLEARLY SAY, ARE YOU ABLE TO CONFIRM THIS PRICE BECAUSE I DO NOT WANT TO CALL BACK AND HAVE THE SAME ISSUE THAT I HAD ON MY FIRST CALL WHERE I WAS QUOTED SOMETHING AND NOW IT;S SOMETHING DIFFERENT. He says yes, of course just call back. So, I call back literally within 2 minutes after buying the yelp coupon and now I speak with JUSTIN. So I ask for James and he is on another call, so this guy offers to help. Great, I explain that I called two minutes ago and spoke to James who gave me a quote and I want to reserve it. So again he asks for the same information regarding the move and I give it to him and he puts me on hold and comes back and says the time frame I am requesting for will be a higher rate than what I was previously quoted by James 2 minutes ago. At this point I am PISSED because I literally called two minutes ago. So I explain what happened and he says his manager said there's nothing they can do. No apology for any of the previous quotes or the 18 minute hold time while he is getting the quote. So I ask to speak with a manager and he says the manager is not there. I request for him to call the manager back and explain because I refuse to pay a different price after being quoted two minutes ago. He calls the manager and says we cannot honor the price that was quoted, so I then cut him off and tell him THANK YOU I WILL TAKE MY BUSINESS SOMEWHERE ELSE. THERE ARE SO MANY MOVING COMPANIES OUT THERE, SO PLEASE GO SOMEWHERE ELSE IF YOU WANT HONEST AND RELIABLE PEOPLE! I REQUESTED FOR A REFUND ON MY YELP COUPON AND FOUND ANOTHER COMPANY FOR MUCH CHEAPER IN FIVE MINUTES WHO DID NOT GIVE ME A HASSLE OR TRY TO SNEAK IN FEES. ***CALLED ANOTHER MOVING COMPANY. THEY WERE QUICK, PROFESSIONAL, CALLED ONCE, AND NOW I AM EXCITED FOR MY MOVE!***

review from yelp.com