Leafy Moving Boxes

10 october 2017, 17:37

The absolute best idea and customer service! I highly recommend using Leafy. She delivered on time and helped me carry the things up a flight of stairs. When it came to pick up, my work schedule changed and we made a new time and it worked out just fine. I can't say I look forward to using Leafy again, it's only because I loathe moving. But Thai last move was made so much easier and smooth.

review from yelp.com

10 october 2017, 17:37

Short version: WINS ALL AROUND.  Leafy boxes saved us money, reusable/saves the environment, stackable (I don't have to worry about things breaking!), we use so much less tape, and don't have to deal with collapsing and disposing of 50+ cardboard boxes!!!  Boxes arrived on time, were clean, in great shape, and the dolly made it super easy to move a big stack around.  What's not to love?-------------Moving is a pain. I hate, hate, hate moving. So after we finally signed a lease on our new place, I spent a good several days figuring out the movers situation (I was 8.5 months pregnant at the time of the move, we DEFINITELY need the packing/moving help!), and then found out that most moving companies charge something like $5 per box--which seemed ridiculous!  I was also still stinging from our last move, when we had to figure out how to collapse and recycle our million cardboard boxes.Enter Leafy!  I actually found another box rental company first, and then realized they don't operate in Southern California...so did some searching for local options, and came across Leafy.  After a few emails back-and-forth, we set a date to get the boxes the day before the movers would come.  They did specify that I would be given a 2-hr delivery window the day before the boxes would be delivered--and around 2 pm, when I hadn't heard from them, I called their offices and was given a delivery window.  A small extra step that probably wasn't necessary, but I was very nervous about the move!The boxes arrived during the delivery window, and I also got an updated ETA via text about 30 minutes before they arrived.  Esme was so sweet--she moved some of the boxes into shorter stacks, so I wouldn't have to struggle to get the boxes!  I actually didn't count the boxes when they were delivered, but luckily they did deliver all 50.The move went super smoothly, and I noticed that the movers use so much less tape with the Leafy boxes than the few cardboard ones we did use.  We weren't left labels, but the movers labeled the tape, which made it super easy to make sure all the boxes were in the right rooms.  Boxes stacked well, and were super easy for everyone!We unpacked quickly, so that we could return the boxes within 7 days--and when I wasn't given a pickup window, I called (and texted) to see what was going on.  Turns out, they pick up on the 8th day, so you get the full 7 days of use--which is super nice of them, and worked for us!  They came in the given 2-hr pick up window (again with a text with an updated ETA around 15 minutes before they arrived).We plan to use Leafy for our future moves (which will be at least 2 years from now)--they are so great!

review from yelp.com

10 october 2017, 17:37

***AVOID AT ALL COSTS!!!!!!****If you do yourself one favor in your lifetime, it would be to steer one thousand miles away from Leafy.First, it was almost impossible to reach them. Emails, phone calls (two of them), then a Yelp message (in which I asked "Are you guys still in business?") finally resulted in a call back. The woman on the phone inexplicably, and weirdly defensively, said "I didn't see any missed calls." Okay.....?So the morning came for my delivery. When the company sent me an ETA of 9am, but didn't show up, I called to find out what had happened.Guess what? The company mixed up the pick up and drop off addresses. That's right, they delivered the boxes eight miles away from where they were supposed to.Mix ups happen. I get it. But the woman on the phone refused to take any responsibility for the problem, blaming me entirely (she said "you confirmed via email!" No, actually, I didn't.... I didn't receive any email).I asked her to bring the boxes to my actual drop off location, but she refused to do that until the end of the day - again, refusing to accommodate me, and refusing to accept any responsibility for the problem. When I became upset and told her that my entire day of moving would be impacted, and literally begged her for her help (trying to prevail on her humanity).....rather than seeing if she could shift things around or otherwise help me, she essentially told me to f*ck off.  I am still shaking with anger, nearly in tears. This company deserves to go out of business, and I'm sure it will in due course.

review from yelp.com

10 october 2017, 17:37

Amazing experience renting from Leafy! The company we rented from during our last move was out of biz but I found them on yelp. Customer service has been super responsive and flexible to our changing needs. Initial drop off was a little later than the expected window but we were home packing anyways and they kept us updated. Can't recommend reusable moving boxes enough!!! Never build tape and stuff crappy cardboard boxes again! These will save you endless headaches on your move!!

review from yelp.com

10 october 2017, 17:37

This made our move so much easier.  The drop off was a breeze, and all of the containers were clean and ready to go.  Would highly recommend using these and Leafy!

review from yelp.com