City Movers Los Angeles

10 october 2017, 17:37

We diligently researched a lot of Los Angeles movers and ultimately chose this moving company for a few reasons:1) good prices2) all the positive Yelp reviews3) Private Storage facility available.4) Alex - the sales guy, who explained upcoming charges in details5) Insurance certificate for both buildings.Moving day: no complaints there either. I was moving out of an apartment in Santa Monica into my boyfriend's condo in Los Angeles downtown (Da Vinci). Quick note: my BF called other movers in LA, and they were all kinda expensive, with rates of like 129$ for 3 movers. City Movers was highly rated and you could tell their site was legit, with licensing info clearly shown and links to their yelp profiles and their locations.The move went great. I think it took about 4 hours for the movers to pack everything into the truck, it was definitely before noon. It's about a 1 hour drive to LA downtown that time of a day. Once we got there, unloading was FAST. I want to say maybe 2 hours tops, and they moved all the boxes and furniture into the right rooms. I ended up needing to put some stuff in storage because my BF said there wasn't enough room. But that worked out good too because this company has its own storage facility nearby too. All in all, it was a really smooth move and went just as expected. I would definitely hire these movers again.

review from yelp.com

10 october 2017, 17:37

Setting up the appointment went well. Then on moving day it went way down hill. The movers showed up late and were very slow and tired because they told me they worked overnight and were awake for 30+ hours. I moved from a very easy address yet they were lost. When they called for more specific directions the guy was rude while I explained the directions. I ended up having to go find them; this is unacceptable since they should have GPS. After an extended period of time packing (they were slow) we were finally packed. When we arrived to unload my items I watched them incorrectly lift my very expensive television console and broke the leg. They had no remorse. Then I noticed my brand new bed frame looked like it had been dragged over concrete. The finished is damaged beyond repair. I immediately called Alex, who I spoke with to reserve my move. He said he would email me information to make a damage claim. After not hearing from him, I emailed and did not receive a response. This is bad business. City movers, how will you rectify this issue?Update: John personally reached out in regards to this manner and was very respectful and willing to work with me to get a resolution. For this reason I will update my review to 3 stars.  I will reconsider adding another star once the resolutions are complete.

review from yelp.com

10 october 2017, 17:37

Finding good movers in Los Angeles is surprisingly hard, so I'm relieved I found these guys! My wife and I didn't need to move far (from Glendale to Burbank). But we have a LOT of antiques and heirlooms that have been in the family for over a hundred years, so we needed a moving company that was professional and experienced, not just some dudes off the street. We mostly we worried about packing. If you ever dealt with antiques, you would want to pack them as you would for long distance moving, regardless of the distance. You would know how expensive packing part of the moving process is. This company turned out be perfect. In fact, even more professional than we expected and they did not gauge the prices. In fact, our total for a finished job, was about 25% less than the lowest estimate we got from others! When we first called them, I was surprised by how friendly the agent was. We had called a few other moving companies in the area, and all of them were quite rude or gauged their rates! They acted like I bothering them just for calling. (How do those places stay in business??) This agent was very sweet. He answered all our questions and he seemed genuinely THANKFUL for our business (imagine that!). We asked a lot things, just to make sure they were the right fit. The guy stayed on the phone with me for a good 20 minutes, and didn't rush me off. The call went so well, I was almost skeptical the move itself would be as good. I assumed the movers themselves wouldn't be as nice, but I was wrong again - they were great! They showed up on time, very professional and courteous the whole day ("Thank you, sir. Yes, maam." The whole nine yards.) They were extremely careful with moving antiques out of our condo and into the truck. And everything was carefully loaded into our new condo in Burbank the same day. We recommend this moving company without hesitation!

review from yelp.com

10 october 2017, 17:37

City Movers has been working with Breather Products here in LA to get our shipments onsite to launch new spaces and they've been wonderful. Always great movers who take the necessary precautions and get the job done efficiently and effectively. Sometimes we have them build the furniture for us, which is convenient instead of having to outsource more work.

review from yelp.com

10 october 2017, 17:37

Great service very professional arrived on time and movers took good care of all the furniture. The truck to use was new and clean inside.I would use them again

review from yelp.com