BLVD Moving

10 october 2017, 17:37

Finally heard back from their CS Manager (Brian), we had been playing telephone tag. He took issue with my 'before my very eyes' statement. Kept asking 'Did you actually see them put it back on the truck?' Unfortunately, very few criminals alert you to their deeds ahead of time. It would have been nice had they announced: "Watch me, I'm about to steal your picture and put it back on the truck!" Within 2 minutes after their employee had been fondling the picture and inquiring as to its value, it was gone! Dear Brian, 95% of the folks who are serving time have been convicted on far less 'circumstantial' evidence. Fellow Yelpers, bad karma in dealing with BLVD. Plenty of other options out there.

review from yelp.com

10 october 2017, 17:37

AWESOME. Can't rave enough about these movers. It was my daughter's first out of state move and she had her concerns; she's 4 and very opinionated... :) The movers were very sweet with her. She felt so comfortable around them that she spent most of her time in the rooms watching them disassemble furniture and wrap everything up. They were very kind. Pick up and drop off was very organized and efficient. I would be happy to use them in the future. My only complaint which I already told someone at BLVD Moving but I don't think it was ever addressed:I had a window that opened vertically instead of side to side. It wouldn't stay open.. so I put a thin round mirror in the window to keep it open. It was an extra mirror that was used for decoration under candelabras at a wedding.... to give you an idea. Anyway, I guess he was trying to open it more and he just let it drop from fully open. Sure, he probably wasn't expecting it to fall but the mirror shattered. Now, I wasn't mad about the mirror breaking. It probably wasn't even worth $5. The point was how he handled the situation. 1) He didn't know I was watching him. 2) He didn't say anything. He just put a shrink wrap roll to hold open the window instead. 3) He didn't clean it up. Again, I have a 4 year old. What if I hadn't witnessed that and told my daughter to stay away? Once they left... I went over there (forgetting what had happened) and got my foot stuck with a shard. It was all over the carpet and window seal. What if that was my daughter? I just thought that was very irresponsible & inconsiderate especially knowing I had a child. But again, my overall experience weighs much heavier than one mistake.

review from yelp.com

10 october 2017, 17:37

The movers from my departure location were FANTASTIC! Very friendly, hard working and courteous gentlemen. The movers on the arrival side were terrible. Lazy, not friendly, 8+ hours late!Customer service for BLVD Moving is bad. I would have to leave nasty voicemails and e-mails in order to get someone to call me back. Otherwise they take advantage of you and give you the run-around unless you are overly assertive. They did refund me a couple hundred bucks to cover damaged goods, so I made it 3 stars instead of 2, but they only did it after I wrote a bad review. They should treat the customer right all the time, not just to try to get a bad review changed.

review from yelp.com