Two Men and a Truck West Phoenix

10 october 2017, 17:42

Used the company this past week. They were time, on estimate, and professional. I will use the company again in the future.

review from yelp.com

10 october 2017, 17:42

We sold our house and closed escrow on our new house with 2 weeks in between. This company was great! They moved our furniture and belongings into a storage unit, then 2 weeks later came back and moved our belongings from the storage facility to the new home! We had4 guys and 2 trucks. They did an awesome job. They had great attitudes and worked very hard. Our second move was during a heat advisory of about 117 degrees. The movers were stellar. I would recommend them to anyone.

review from yelp.com

10 october 2017, 17:42

Common theme, they quote you a price and go over at least an hour and one half. Clips for our garage shelves were lost but promised over and over again they would be replaced, not. Asked at least five times where an item was. We were told each time, it's in the truck, never saw it again. Many calls made to this company and never returned. We will look into your complaint but never get a call back. I saw a clip in my mailbox but didn't know what it was. This is after we were promised someone would be back with new clips and finish the job, not. Nightmare, don't use them. Bad attitudes by one employee and sadly one was great, he needs to work for a reputable company. Update. Still waiting for our garage shelves to be put together. It's a joke. They lie to get their payment and walk away without a second thought!!

review from yelp.com

10 october 2017, 17:42

I can't say enough about this great company and crew! We had the dream move and the dream team!!Two Men and a Truck from Peoria, AZ was the ONLY company to promise us a flat rate for shipping and not a possibility that we might be up charged for extra items, extra time, extra anything, other than packing materials which was completely fair.  We also had a one day delay from move out to move in, and there was no extra charge for using the truck for that extra day.Nicole came to the house and gave our quote, and patiently and with certainty, answered my many, many questions/clarifications, etc. both in person and by phone, prior to choosing this company for our move.My mom is an elderly lady who was moving out of her large family home in Arizona into a much smaller room in assisted living in a different state.Our crew of Izeke, Ronnie, and Brody were absolutely fantastic!!! Very patient with my elderly mother and me, the overworked/stressed daughter in charge of everything.This was a very complicated move going to four different locations in the new city and considerations for shipping extra boxes to various people from storage at a later date.Somehow the crew kept track of everything including all the names of all the various people that all the various things were getting shipped to!!Throughout the move out which took about 12 hours they kept asking if there was anything more that mom wanted to take, anything else that they could do--so patient, so wonderful! At the end of the evening when I was presented with paperwork which clarified everything was just as I had been promised, I knew that I had picked the right company!!On the move in, Izeke and Ronnie were also with us--great to have the same people at both ends other companies would have hired local workers who did not know us for the move-in. We built relationships and became "family."Needless to say, we tipped them well, and they deserved it!!Moving is always stressful and we've all heard or had terrible stories about difficult moves and moving companies.This company, Two Men and a Truck was everything that I ever could have asked for in a moving company and a crew!! I WHOLEHEARTEDLY recommend Two Men and a Truck from Peoria!!!!!

review from yelp.com

10 october 2017, 17:42

Very disappointed. Moving from one location to another, one chair disappeared. I don't think they "stole" it, who would want a used lazy boy rocker? The chair can't just have disappeared! They were moving my Grandmother from an upscale, apartment-style independent living, gated retirement community, so they had to park the truck on the side and bring items down a service elevator. I think during one of their several "smoke breaks" they just set it to the side and then forgot to put it in the truck and drove off! Who knows what happened to it? All I know is that they took over an hour and a half to drive the 20 minutes to the next location (of course we are paying by the hour) and then had the nerve to ask for my cash "appreciation" before they left. I felt very uncomfortable as they were standing in my entry way. I had no cash on me, but wrote them a $100 check. This was in addition to the $800 + move on the credit card. I've called and called the office and given them the opportunity to do something to fix it, but they've just given me b.s. I don't expect a brand new chair, but now I have only one of a two piece occasional chair set! I may not be able to get my $100 "appreciation" tip back, but we will be disputing the moving charge with the credit card company.

review from yelp.com