Two Men and a Truck Phoenix-West Valley

10 october 2017, 17:42

I had another fantastic experience with this company. The customer service was wonderful. (Thank you Paul) Edwin the operations manager was very nice to speak with. My 2 guys Ivan and Alex were awesome. They moved my belongings quickly and with care. As a teacher I was moving school locations so I have a lot  of book boxes and file cabinets. They never complained and always had a positive attitude. Communication is the key and respect. Working together as a team helps make the moving experience a success. Thanks guys you rock.

review from yelp.com

10 october 2017, 17:42

Fantastic job-- very kind and hardworking men who helped me move and tried to get done as fast as possible while still taking care of my furniture.Customer service was also fantastic, I appreciated being walked through all costs and what I could expect to pay so there was no confusion later, really awesome job!

review from yelp.com

10 october 2017, 17:42

We used this company a few years back, but did not know there was a yelp review.  It all started out well,but one of the helpers was a fat kid who was out of shape and almost passed out after an hour, when the move started to take longer, the other two movers got sloppy and some damage occurred. My biggest horror came the next day when I went to the old house and found it flooded. Someone turned on the washer water and the first floor was completely damaged. I can't prove who did it, but....

review from yelp.com

10 october 2017, 17:42

This experience was awful. The movers on site were competent and friendly, but that is the only positive thing I can say about the process. First, my scheduled move time got changed without any notification. After calling to figure out what happened, I was told a 3rd guy would be added to the job to make sure things got done on time. Instead of a 3rd mover, they sent a trainee, who actually slowed down the move because he had to be shown things throughout. Once everything was moved (originally scheduled to be complete around 2pm, they finished up at 9pm), the office staff was rude when dealing with payment. They gave me an excuse about truck availability, and said there was nothing they could do about the price, except refund me the extra 30 minutes they went over the 2-4 hour estimate. After all of this, the manager had to call me back when he realized he didnt have my credit card on file. I'll be sure to never use this company for any move in the future, and that none of my friends or family do either.

review from yelp.com

10 october 2017, 17:42

this was the worst move ever.they did not wrap my things correctly, they broke my office furniture to the point it must be replaced.  I started with 7 book cases and now I have 3 because of the breakage. their professionals rode our bikes into and out of the truck and managed to break one of those too.  when their truck broke down with 3 ice chests the frozen cow that was in them was ruined.  we asked them to put the ice chests in last thing so we could remove them first thing and stick them in the freezer.  well they put them in the front buried under all our stuff. my grandma's antique dresser has scratches and gouges on it that we cant even figure out how they did that! when they put our stuff in storage they placed the heavy thing on the top with fragile boxes at the bottom. all boxes were clearly marked.  they dropped our desk top computer then wrapped it in our comforter and told us it was ok.  it will be fine.  when they left the storage facility they managed to hit the fence in front of the facility and decided to try to exit the back way.  in doing so they managed to hit the block wall.  the next day when they unloaded the truck that broke down the manager came and asked them for their insurance info due to the damage.  they became so belligerent and abusive on the phone (speaker phone) and showed their true colors.  it was one of the most awful and degrading experiences I have ever witnessed.  the lack of professionalism shown insured that I will never use or recommend this company to anyone.  at $200 / hour I expected a certain level of professionalism and did not receive it.  the workers asked for alcohol, food and tips.  tips?  really?  with all the damage they caused they should be grateful I am not pressing charges on each of them!  never again.  I will never use them again.  I would not recommend them to anyone for anything.

review from yelp.com