S & M Moving Systems

10 october 2017, 17:42

The cross country move we did was the worst experience of our lives. I would highly recommend not using United VanLines and S&M Moving Systems. We were told our items would be delivered within 7-14 days from pick up. Our items were picked up on June 12 and we honestly have no idea where they are. Our final date in the 14 day window has now come and gone. We have been given no updates and only "I'm checking into it" or "I've called United Van Lines, but I don't have an update for you". We have tried to get answers and it's as though no ones cares that all of our personal household items are traveling somewhere around the country. I'm honestly scared to have them delivered as I can't image the shape they are in by now.

review from yelp.com

10 october 2017, 17:42

Don't use this service go with another company unless your ok with delays and a slow process. I paid $6,000 moving from Seattle to Denver. I didn't have a ton of items to move but the window they give you on delivery will not be great. Plan on the items being delivered on the later part of the delivery because it took them one week to even find where the truck driver was because he was to busy picking up other orders. After one week I was told the driver made it one state away to Oregon. Needless to say this company has a high priority to fill that truck up and other customers will come first. I spoke to a customer service agent and they said at this point your stuffs on a truck and there is nothing we can do. I would of been better off moving my own stuff at a faster rate and cheaper. It's a 20 hour drive for my distance but it took them 10 days to deliver 3200 pounds worth of items. Do yourself a favor and stay away from this company. I'v moved before and this is the only company I'v had issues with.

review from yelp.com

10 october 2017, 17:42

Amous came out and help us move all our boxes and furniture into our house. (Moved from Cali) He was an extremely hard worker and never stopped moving. Very friendly and anytime I tried to help he insisted on doing the work and just asking where it place the items. If you get Amous, you won be disappointed. We will definitely use them again!!

review from yelp.com

10 october 2017, 17:42

I worked with Bob Battermann and he is fantastic! His attention to detail is amazing. I highly recommend Bob and his team at S&M Moving Systems.

review from yelp.com

10 october 2017, 17:42

My husband and I were moving from Tempe, AZ to Indiana. They came to our home and gave us by far the cheapest quote for our move. **NEVER go with a company that will not come out and give you a free estimate*** Though they were the cheapest, they were very professional. We have moved across country before and this company was by far the best. The coordinator would call to check up on us periodically before and after our move. Movers were incredibly punctual and quite fast. Our stuff even arrived on the 2nd day of our delivery window (windows are usually 2 weeks)! I would use them again in heartbeat! But I hope this is our last move ;)

review from yelp.com