Jones Moving & Storage

10 october 2017, 17:42

These guys are so friendly and so professional. I can't believe how fast they move and how hard they work! It's been awhile since I used them and I've always forgotten to leave a review but I feel they deserve one. So here I am. So far I have used them for two of my moves and I will gladly call them up for my next move. They are very affordable compared to many other moving companies. They show up on time and get right to work. I couldn't believe how quickly they cleared out my apartment of all the boxes and furniture. They're very careful and none of my stuff has ever been damaged by them. They even helped me set up my washer at my new place. I always give them  a pretty large tip because they are so deserving of it! If you're looking for help with your next move look no further. These guys are great!!!!!

review from yelp.com

10 october 2017, 17:42

This move went horribly.They were booked for a PM move. They showed up 3-4 hours early without explanation, while we were in the final stages of packing our stuff. When I asked if they could come back later that day, they claimed we'd have to rebook for another day (not possible).The moving crew was entirely unprofessional. They kept ignoring our instructions as to what to move, leaving closets partly or completely filled without explanation. Each time I informed them of these lapses of attention, they had to stop and move stuff into already packed boxes or mix the items with other boxes. It made it difficult to unpack, since the requested labeling was wrong or non-existent, and goods were put in the wrong carton.My wife is still looking for toiletries and clothing since things were put into the wrong cartons.In all, it probably took an extra two hours for them to finish loading the truck due to this carelessness. Part of that time was the result of being forced to allow them to pack items because of the unexpectedly early arrival.When we arrived at the new apartment, they demanded payment, including the extra time and work they did because of their carelessness and unexpectedly early arrival. When I protested and asked to renegotiate the price, the manager, Candice, threatened to call the police if we didn't pay right away. They wouldn't even take the credit cards I offered, even though their written policy says they do. So I had to rush out and get the cash from the bank, as they sat back and wasted billable time until I returned. This was without doubt the worst moving experience in my life.Stay away -- stay far away from this crew! I cannot believe these positive reviews, because my expedience was opposite, and I can't believe it's not typical.

review from yelp.com

10 october 2017, 17:42

I have used this moving company four times. The first two times, service was above expectations. The third time, one of the workers spent so much time in the truck, the other guy began tossing my furniture cushions and pillows over the balcony while he waited for the other mover to come back up. What took the movers less than four hours previously to move a one bedroom apartment, took this crew five hours. I was moving out of state on the third move and putting my stuff into storage. I had furniture padding, plastic coverings all purchased to help protect my items. The slow worker put a box spring plastic covering over an 18in wide mattress causing many tips and tears in the cover. I said there was one for that mattress which he put on the box spring. They asked me for blankets and used them to put between furniture being stored. I had padding but the person said blankets would be better. I also paid for boxes to put my cushions in. Let's skip to them taking my items out of storage. Multiple deep scratch marks on my console,  and rips into my furniture. These were not there previously. Also, I was told I could see the garment boxes back but the movers sneakily took them back after the move. The beat part, the movers took apart my bed and the parts to hold the bed evenly, were missing. One of the movers said I took apart my bed and I misplaced them. Sure, that is why the mattress was still on the bed when they came. This company did nothing about the damage caused for bad storage of items and really just took my money and we're done with it. I called several times and was told I would receive a call back. Never happened. Be weary of using them. They do not provide good customer service to existing customers.

review from yelp.com

10 october 2017, 17:42

3 guys arrived on time, scanned the house, put a quick plan together, discussed with me what needed to be protected & moved everything quickly. They were clean, polite, careful with my things AND both houses. They were efficient and careful. Brian, AJ & Brad were outstanding. They did not try to drag things out. In fact, when I offered lunch, they decided to finish the move first- not once did they sit around. Outstanding!!!!  Can't  ask for more.

review from yelp.com

10 october 2017, 17:42

Awesome service all around. Were scheduled to come between 8-9 and arrived at exactly 8AM. Immediately started loading the truck. Were both extremely professional and took great care of our belongings. Never took breaks, and constantly asked if their was anything else they could do for us. Their price is great and their service matches. Highly recommended.

review from yelp.com