U-Pack Moving

10 october 2017, 17:42

this was the most horrible moving experience I've had. First, the customer service reps at upack were not that bad. the day the trailer came the driver was upset because he came in the morning and I told him we had been scheduled in the afternoon, so he left (seemed upset) and then instead of coming 3-5 pm as I had been scheduled he did not show up until nighttime, so we had to go buy a lock because we had to leave town before nighttime and we waited until 7 pm for them and no one showed up. They broke the lock and opened the container I guess as they usually do to measure amount and adjust your bulkhead. When we received trailer in Florida OMG the amount of damage is incredible. it would have cost me less to sell all my things than to transport them and them have them all break. My son's crib was ALL banged up, our washer/dryer banged up, fridge, entertainment center and armoire with significant dents, our matresses and beds full of dirt and dust, dining chairs overheated and all broken up. I wanted to cry, I have used packrat as well as the uhaul boxes and NEVER did I have this amount of damage. I feel like the driver just took my trailer for a SPIN purposely. THen when you call upack expect for them to tell you their insurance only cover like 20 cents per pound , it's a JOKE!!!!! next time I will go back to using packrat, I should have stayed with them instead of trusting this upack company, now I have over 1500 $ in damages that NOONE will pay me for, and a dining table that is 100% disabled.

review from yelp.com

10 october 2017, 17:42

When the truck finally got to the storage unit I rented, we started to unload my belongings and found alot of water, the trailer had a leak some place and some very old furniture of my Grandmothers got ruined

review from yelp.com

10 october 2017, 17:42

We have moved 8 times cross-country and this time we chose ABF U-Pack to move 12,000 lbs of household goods from Portland, OR to San Antonio area last August based on their super price.  They were easily several thousand dollars under the big names.  We hired a three man crew of local movers to load the trailer in OR and a local crew to unload the trailer when it was delivered to our home in the San Antonio area, using Yelp to choose the crews.  ABF did everything they said they would and were great communicators.  The only caution I would share with those approaching a long distance move it to make sure you use new boxes and buy lots of padding blankets.  The trailers are standard freight trailers without any "soft ride" equipment like we have seen when we used the big names.  Our older, third/fourth use boxes collapsed even though we thought we packed them tightly. Not much damage, thank goodness, but make sure you don't overlook the quality of your packing materials!

review from yelp.com

10 october 2017, 17:42

Moving at its Best!         I use U-pack movers whenever I have a multiple state move. I moved from Tucson to San Antonio, which is about 900 miles. What they do is drop off a 28 foot trailer, that's half of an 18 wheeler trailer, and you have a week to load it up at your leisure.      After, your trailer is fully loaded, you lock it with the official keyed lock that they give you that only the driver of the truck has. Then, you call the local office and tell them you are ready. ABF has over 300 locations nationwide. Within 24 hours the driver will come and pick up the trailer and transport it to your destination, whether that is to a house, storage facility, or their main warehouse in that city, if you aren't ready to unpack. You have 30 days to call them without a storage fee. I had mine delivered to my storage facility and unloaded half the stuff. I had a local moving truck there also to load with the stuff headed to my house. I couldn't be happier with this professional company. It cost $2700 to move a 4 bedroom house over 1000 miles. You will get your quote in writing up front.

review from yelp.com

10 october 2017, 17:42

The service was exceptional. The trailer arrived in a timely manner to the pick up destination and the removal destination. All the furniture was in tact and nothing was broken. When I spoke to someone on the phone they were very helpful and courteous.

review from yelp.com