Unverified
4 reviews
  • Serving: 4515 De Zavala Rd, San Antonio, TX 78249
  • Phone: (210) 493-7800
  • Site: extraspace.com
  • Address: 4515 De Zavala Rd, San Antonio, TX 78249
moving cost calculator

Extra Space Storage

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Extra Space Storage rates

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Reviews of Extra Space Storage

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10 october 2017, 17:42

I had a until here for about 9 months. First off the staff is great to work with! Always friendly and knowledgeable. I would have scored a 5 but there were some significant issues with my unit. The first rain storm brought major leaking to my unit and damaged some furniture. Major mold. When I brought it to the attention of the manager she advised I could move units but I would have to do it myself or pay for a company to do it. In an effort to help she took $5-10 off my monthly bill. We moved out about a week ago because we are moving out of state. We found much more mold and damage, a lot of standing water.The claims process isn't bad, it was just that they was no effort to resolve the issue. It is my feeling that I paid for a unit that should have been free and clear of damages and if they couldn't provide that I should have been moved to avoid further damage. Or at least help me move. Would never rent from them again, even in another state. But again, the staff was always very nice!

review from yelp.com

10 october 2017, 17:42

This storage facility is great, besides the location, cleanliness, and security the customer service is superb.  Rachel and Juan are awesome, they were very patient and accommodated, thanks to them our transition from NYC to San Antonio went well without any glitches.  We highly recommend it !!! :-)

review from yelp.com

10 october 2017, 17:42

We love this storage.  It is convenient and a great place to store the items that my husband and I are saving for our love bungalow when the kids move out and go to college.  I also love the online payment reminder... You should check it out, you won't be dissappointed.

review from yelp.com

10 october 2017, 17:42

Moving from San Jose, CA to San Antonio, TX was a challenge enough and Raquel saved my day with a great promotion of free month...whew!  Gas prices on my way here ate everything I had and when I called asking Raquel what she could do for me, she DELIVERED!! It is hard finding anyone who can provide good customer service skills - SHE HAS IT :l-)  Thank you so very muchKristina Winters

review from yelp.com