Arrow Moving & Storage of San Antonio

10 october 2017, 17:42

Where do I even start? We hired Arrow for packing and for moving and it was by far the smartest decision we could've made! The packers and movers were all so professional! I never saw them procrastinating or playing on their phones. They were beyond accommodating in every way!! Both days they were here right on time and they got in and got it done!! Do yourself a favor and go with Arrow! They were fantastic!!

review from yelp.com

10 october 2017, 17:42

I have never had a crew of packers as efficient as Isabel, Victoria and Lorrie. They did the job in a day and we have never had it done in less than 3. They were not only quick but careful and friendly. I can't recommend them enough. This is our 4th move in 5 years and 11th move overall and they are by far the best. THANK YOU, LADIES!!

review from yelp.com

10 october 2017, 17:42

I wish I could give 0 stars. I had to use this company for a military move and I honestly could have done a better job. I lived in a one bedroom apartment and these people took almost 7 hours to pack and it wasn't because they were doing a stand up job packing it. My dresser is so damaged that I can't even open the drawers and the bottom is falling off along with the missing hardware to reattach the mirror. My dining room hutch hinge  was broken, my mattress and box spring look like they've been dragged across gravel and my other dresser has a giant chunk of wood missing from the leg. It usually is such a perk knowing that the military covers a PCS and moves your items for you, but these three kids were a joke. I received attitude from them when I rechecked my cabinets and had 3 full cabinets. They took all of my spices and cooking items from my pantry and literally threw them in a box so surprise! Everything was ruined in the box. The boxes looked look they were thrown into the truck and not to mention I have had a platter in pieces, 3 baking dishes, a teapot, and several dishes in pieces. Normally a few dings and wear and tear is to be expected and I completely understand, but this was a complete joke. These "professionals" showed up in tank tops and street clothes and were maybe 25. I know from 6 previous military moves that this is not the norm. I'm so disappointed. They should be ashamed of how they packed my items. The movers who delivered my items noticed the disaster and kept apologizing even though they weren't the ones to pack. They commented on how poorly everything was packaged and laughed that all my clothes were thrown in a dish pack box.

review from yelp.com

10 october 2017, 17:42

HORRIBLE! I was forced to use these people because of a military move. 2 kids showed up at my door and was not even close to being prepared to move my stuff. They didn't even have a mattress protector for my bed. Of course I have a bed! How do you forget that? I finally got my stuff back and 50% was broken and/or destroyed. For example, I had a chaise lounge that was returned to me with 3 legs. The fourth one was completely gone and two of them were broken off of the lounge. I'm still dealing with DTS to get refunded for this headache. DON'T USE THESE PEOPLE!

review from yelp.com

10 october 2017, 17:42

I contacted Kevin Augostini to help my Dad move items from storage to his new home. Kevin followed up with my Dad very quickly and treated him with extreme kindness. The gentlemen that helped my Dad move were extremely professional. I have known Kevin for several years and would not hesitate to use his services at anytime. I only wish I had used him for previous moves as well. Thanks Kevin!

review from yelp.com