The Apt Movers

10 october 2017, 17:43

I used these guys on a Friday the first week of January and they were wonderful.  It was snowing and about 20 degrees, no exaggeration.  These four men were courteous, helpful and very pleasant.  We were moving gym equipment from a Physical Therapy Gym in a nursing home and so at times it was challenging and these men were so professional and easy to work with.  I could not have been happier with my choice to use them.  I will definitely be using them again in the future!!

review from yelp.com

10 october 2017, 17:43

AGAIN! They called me AGAIN to find out if I needed movers. After all this. I reminded them of the situation and asked that they please stop calling me... just wow. Do not use these people.

review from yelp.com

10 october 2017, 17:43

The only reason I am giving this company any sort of star rating is because of the actual technicians that physically did the move. They where absolutely terrific and I hope this dreadful company realizes it and rewards them for it. I called them to request a quote for my move from Houston to Dallas. I spoke with a man by the name of Michael Polsky who at this point I truly believe he is mentally handicapped and is working at this company because of a state job placement program. He is an imbecile to say the least. He scheduled my move and told me it would be set for a move out date driven to Dallas from Houston and my items would be unpacked the following day. So this is two day move right? I thought this was odd because I have moved throughout the country and anything less the 275 miles is usually done same day. Anyway thank goodness the movers were early because not until halfway through I find out they are sending my stuff directly to Dallas that day. I spoke with the dispatcher like 5 times before they said if I don't meet the movers today they would charge me an overnight fee.  Obviously I never spoke to the Troll(Michael Polsky) that I originally dealt with since the so called managers told me he was unavailable. My company was paying for the move so when they didn't receive the check in time without prior authorization they processed my card for the cost of the move. No call. No e-mail. Just straight up fraud. Eventually after living off of ramen noodles and crackers for 4 days and jumping through hoops to track down the check my company sent them the money was refunded. Stay away from this company use someone else its not worth the aggravation.

review from yelp.com

10 october 2017, 17:43

If I could give 0 stars I would. I initially dealt with service representative, Andrew Jackson. He was amazing. He was able to schedule a same day move that was occurring at 7 pm. 7 pm came and went. 8 pm came and went. By 9 pm I was getting worried. By 9:30 pm I was convinced that my movers were not coming so I made plans to contact another moving agency the following morning. At 9:45 pm the movers called saying that they would be there by 10 pm. I was a little upset but I needed to have the items moved. (My father in law was able to move majority of the inventory that was discussed with the moving coordinator with his truck so the movers did not have much to move by this time. We also broke everything down so that the move would go without a hitch since it was so late) When the movers arrived they were extremely rude and advising me that they were very tired. My husband decided to help out. While my husband "helped" the 2 men sat on the truck advising him where to place things. When the move was completed they told me that I owed them $60 additional dollars (which was not in the contract) Now mind you they only moved 2 chairs my husband moved both beds, a dining table, a 65 inch tv and the refrigerator. At this point I was livid so I demanded that he contact his manager because what he was doing was unethical. He did not contact his supervisor. Instead he stormed out of my house and his partner asked "Did she give you any extra money?" And the guy replied "Hell no that bitch only gave us $340. So we only got a $10 tip. How we gone split that". I was beyond upset upon hearing this plot to "steal" extra money that they did not earn. I was being generous with the $10 tip. They did not hook up the refrigerator or assemble any furniture as promised by the company. PLEASE DO NOT USE THIS COMPANY. USE ANOTHER SERVICE PROVIDER. THE MOVERS THAT I DEALT WITH WERE LAZY, RUDE and THIEVES.

review from yelp.com