Unverified
14 reviews
  • Serving: 383 Grand Concourse, Bronx, NY 10451
  • Phone: (718) 402-4100
  • Site: uhaul.com
  • Address: 383 Grand Concourse, Bronx, NY 10451
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U-Haul Moving & Storage at Grand Concourse

This is my company

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. «Sam» Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada.

The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born. Discharged from the Navy in the summer of 1945, 29-year-old Sam and Anna Mary tried to rent a utility trailer to move their possessions from Los Angeles to Portland, Ore. It couldn't be done. They had to take only what they could fit in the car. «No one, at that time, seemed ready or willing to serve that need.» «Small luggage-type passenger automobile trailers were being rented from 'rental lots' in Los Angeles. Each lot had from 20 to 40 trailers which were rented locally for approximately $2 per day,» recalled Shoen in his book «You and Me,» «I recognized that here was an item with considerable utility value which had not been exploited at all in the Northwest or in the San Francisco-Oakland area. I was intrigued with the business potential of this idea, especially from the standpoint of one-way rentals.»

The Shoens reasoned that many other families had a need similar to theirs: the short-term availability of a trailer that could be rented «here» and left «there.» No one, at that time, seemed ready or willing to serve that need.

U-Haul Moving & Storage at Grand Concourse rates

Moving is always a complicated logistic task. Also, financial scheduling can be an even a greater challenge depending on the moving distance and total weight and volume of client’s belongings. Using our moving cost calculator will give you the general idea about the cost of your move to let you be prepared financially.

Free online moving quote calculator is light and easy-to-use, not requiring any specific knowledge from you. Everything you need is to specify the total size of your belongings, starting and ending points of your move, using additional services like packing/unpacking, etc. and send the request. Considering all the data you entered we make the accurate and precise calculation of the cost and delivering time and will provide you the results in 5 minutes. You can see information about other local and long distance moving companies in New York in our catalog.

Reviews of U-Haul Moving & Storage at Grand Concourse

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10 october 2017, 17:38

Waited over 30 minutes to pick up our truck even though we had made a reservation online. I realize that part of the problem is that this place is understaffed, but it doesn't help that the employees are so chatty with customers. Quit chatting and just get the job done already! Ugh.

review from yelp.com

10 october 2017, 17:38

For starters, I made my reservation on-line and when I arrived to pick up the truck I only waited about 5 mins in line. The staff was great and I had no problems getting in and out with my 2 day truck rental. I ended up needing a storage facility because of B.S. with my new apartment and Jexi and her staff really helped me out. The facilities are really clean and close to uptown Manhattan. The trucks are in pretty good shape. Overall the only gripe I have is with the hours of operation. Storage closes at 6 pm! Not good for most people who work. I would still recommend this Uhaul over any other I've been to in the City or otherwise. Thanks to Jexi and Lloyd a real mess of a situation was salvaged.

review from yelp.com

10 october 2017, 17:38

My gripe with my Uhaul experience, though it did involve this location, is a general concern with the company. My moving experience with Uhaul was absurd. I was sent by Uhaul (and confirmed myself with the location) to a drop-off station in Manhattan. When we arrived we were told the lot was full. We were sent by a Uhaul phone representatives to a second location in nyc and were assured the lot was open. Again the lot was full. I was advised by Uhaul (after this happened 3 more times...with a 17 ft truck in the middle of nyc) that their computers only update once a day (um...it's 2010 and it is a major nationwide company) and therefore they could Not guarantee that any of the locations that appeared open and accepting trucks could actually accept our truck. It was an unnecessary nightmare that I have recently heard occurs to people all the time. I would highly advice that unless you would enjoy a truck tour of nyc...or any other state for that matter, DON'T USE U-HAUL.

review from yelp.com

10 october 2017, 17:38

It's U-Haul... you have to know not to expect much coming in.  You're getting a cheap truck and the convenience of their million franchise locations.When I called the site to make the reservation, I tried making it for their opening time, 7am.  The U-Haul employee on the phone suggested I make it 7:15, as they take a few minutes to get going in the morning.  Fine, I figure the line shouldn't be too bad at that hour.  I told my friends to meet me at 9am, allowing two hours to pick up the truck and drive it a quarter mile.  I was happy that the line was short at 7:00 when I arrived (I was number 2 or 3), but not happy that *there were no U-Haul employees present*.  No one showed up to open the door until nearly 7:30, when one man arrived.  He seemed to try his best, but renting trucks is not a one-person operation, and it was taking forever for the line to progress.  Around 7:45 another employee arrived and I had my truck by about 8am: not bad for U-Haul, but pretty annoying.  We were also surprised to learn that the one-day in-town rentals are actually 8 hour rentals, and they tend to skimp on the 8 hours.  If you're late, you're charged for a second day.  Another thing to look out for is their constantly increasing milage cost: now around $2/mile.When I returned the truck I asked about their on-time guarantee, prominently posted on the wall.  I was told that only applies to the equipment itself: you get $50 back if the truck isn't on the premises at the promised time.  But if the line is too long, or THERE AREN'T ANY EMPLOYEES PRESENT, that doesn't qualify as a violation of the guarantee.  I questioned the logic and they took about $20 off my bill when I said I'd be calling management to inquire.  Blows my mind that they think long lines and missing staff are out of their control!

review from yelp.com