Q`s Moving

10 october 2017, 17:38

We had hired our movers through a broker, so did not know which company was going to show up on the day. These guys made what could have been a stressful moving day turn out very smooth. If you've lived in NYC you know that parking, x flights of stairs, insurance, damage and not so reputable mover competition can seem like a nightmare. I was prepared for the worst.These guys worked so fast and wrapped and taped everything like super experts. We could see from the start we were in good hands. There was a parking issue, but these guys handled it well and quickly came up with a solution. They helped with disassembling furniture and strapped and secured everything into our truck. They were an efficient and friendly team to work with and there was practically no damage to any property. With any larger move you have to expect a few smaller scratches and dents. The pricing seemed fair. I definately recommend these guys to anyone moving in NYC. We felt we were lucky to have Q moving do our move the day we left NYC.

review from yelp.com

10 october 2017, 17:38

Movers stunk of weed, and caused several thousand dollars worth of damage to our furniture. When my wife and I reported this, while the movers were still in our home, the company called and admonished the crew, who all became hostile with my family. The head goon, then began angrily crying and went on to say that he didn't feel appreciated, and that I had no right to report him for damaging our things. Before they eventually left, they asked if they could harvest mint and basil from our garden and then asked if we had a bag. Yes...this happened.FYI. The mover contract stipulates any damages rendered were to be compensated on a per pound basis of the total damaged items. This is clever of them, since most items in most people's homes aren't valued per pound. Careful with your designer clothing and fragiles. We spent nearly 5k to fix damages, while Q Moving paid us less than 400 dollars for the incident. I hope it was worth the bad review. Lastly, instead of knowing their business and how to appraise a job, like any contractor, they instead give a vague estimate for the work, and what turns out as an hourly billing. This creates a situation where the crew is rushing and carelessly tossing things in the house and off the truck under time constraints. What if a roofer billed this way?

review from yelp.com

10 october 2017, 17:38

Easiest move we've ever had to make!  The owner, Tony, was pleasant, informative and very nice on the phone.  He doesn't even take payment until the job is done!  That's a quality company with high regard for one's integrity!  On the day of the move, he kept in touch with us and updated us on the time the 2 movers would arrive.  Andrew & Steve, the movers, were 2 of the nicest guys around...very efficient, knew exactly how to pack a moving truck, and were very careful with all of our belongings.  They really went the extra mile and were just as pleasant as Tony!  Honestly, we'll never use another moving company...we're Q's all the way!!!

review from yelp.com

10 october 2017, 17:38

I used this moving company a few years ago. The movers were great and caused only one minor scratch in the wall. Overall, my review for the guys doing the lifting was fine. Why I reviewed this company so low is because I was given one price over the phone which is thought was a really fair price. The day of the move comes, everything runs smoothe, and at the end I'm charged a lot more than what I was told over the phone. Apparently, since the move went over the allotted time (exactly 7 mins) I was charged for an additional hour. I explained that all that was being moved was a bedroom set and that the movers getting lost was not my fault. I was told there was nothing that could be done and that I had to pay the additional charge. I didn't think that was honest and it definitely was professional. Now for a few extra bucks you guys lost out on a customer and a referral.

review from yelp.com

10 october 2017, 17:38

I want to start off by saying that our move went so smoothly! I couldn't believe how easy it was. The crew was kind, professional and helpful. All of our stuff got to our new location safely and without any damage. DO NOT LISTEN TO THE Other REVIEWS! the pricing was fair and the service  was excellent. Additionally, this is a family run business. I felt proud to support this family rather than some big company. Besides the ethics of supporting small business, all my questions were answered and any problems that came up were easily solved. I loved the fact that every time I called I was able to speak to the same person (Christina). She was fabulous, empathetic, and professional. I highly recommend this company.

review from yelp.com