Unverified
20 reviews
  • Serving: 501 10th Ave, New York, NY 10018
  • Phone: (646) 681-2874
  • Site: gothamministorage.com
  • Address: 501 10th Ave, New York, NY 10018
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Gotham Mini Storage

This is my company

Specialties

Gotham Mini Storage is a state-of-the-art self-storage facility located in Manhattan's Midtown West. With no security deposit required, mini storage rental specials and a move-in truck available with rental, storing your extra belongings in NYC has never been easier. Our storage facility boasts climate-controlled units and 24/7 security, so you can be confident your items are safe. Gotham Mini Storage's location is convenient to Chelsea, Hell's Kitchen, MiMa and Times Square.

History

Established in 2012. Started in 2012 to offer New Yorkers an alternative way to store your belongings. Founded on the principles that fabulous things deserve fabulous storage, we keep our brand new facility clean, extremely secure, and accessible.

Gotham Mini Storage rates

Moving is always a complicated logistic task. Also, financial scheduling can be an even a greater challenge depending on the moving distance and total weight and volume of client’s belongings. Using our moving cost calculator will give you the general idea about the cost of your move to let you be prepared financially.

Free online moving quote calculator is light and easy-to-use, not requiring any specific knowledge from you. Everything you need is to specify the total size of your belongings, starting and ending points of your move, using additional services like packing/unpacking, etc. and send the request. Considering all the data you entered we make the accurate and precise calculation of the cost and delivering time and will provide you the results in 5 minutes. You can see information about other local and long distance moving companies in New York in our catalog.

Reviews of Gotham Mini Storage

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10 october 2017, 17:38

WATER DAMAGE TO MY ITEMS, NO RESPONSE FROM GOTHAM MINIAfter ALL of my belongings were damaged by a pipe burst back in February, the management at Gotham Mini Storage has yet to return a phone call, make any contact, or make any effort to recoup me for the thousands of dollars I spent in replacing my damaged items. I put my belongings in storage while I was traveling earlier this year. When I received a call days after a pipe burst occurred at their facility, the employee I spoke to was unable to give me any information about the extent of the damage or whether my unit had been affected...telling me that it was in fact his first day on the job. When I asked to speak to a manager I was told that no one was available to speak with me. Days after this initial phone call I was able to make contact with another employee who told me that (within another 2-3 days) an employee would cut my lock and inspect my unit for any damages and report to me whether my belongings were affected by water damage. Two days later I made contact with this employee who reported to me that it did NOT appear that there was ANY damage to my unit or its contents and that there was NO reason for me to change my travel plans to come back earlier and retrieve my things. I specifically asked this employee whether or not there was any standing water or any possibility that my things would be exposed to water for the duration of my trip. He said NO, that there was no visible water damage to my unit or my items. When I returned to New York one week later to move my things out, I found that Gotham management's account that there was no visible damage to my items was grossly inaccurate. In fact, all of my boxes of clothing and other personal items that were floor-level were crumbling, soaked with water, that had been sitting in water for now 2 weeks. EVERYTHING was ruined. While I understand that the company's policy that they have a cap for damages of $1,000, their negligence in providing me with flagrant misinformation was integral to the extent of the damages that were incurred. Had I been given any indication that my items may have affected I surely would have made arrangements for my items to be retrieved immediately and would have most likely saved the bulk of my belongings.It has now been 5 months since my initial claim of damages to Gotham Mini. During this time I have never received a phone call, status update, or compensation for my damages. If I do attempt to make contact by phone I am told that a manager is unavailable, on vacation, or a "don't call us, we'll call you." It is clear to me that I will not receive a penny from Gotham Mini and am now forced to pursue other avenues in recouping the near $5,000 this incident has cost me, let alone the time, energy and stress of dealing with insurance claims and replacing all of my belongings. I understand that many other Gotham renters were also affected by this and would appreciate any of you reaching out to me with any suggestions or if you have had any luck in reaching an agreement with management at Gotham.

review from yelp.com

10 october 2017, 17:38

RUN screaming into the night from this place.  What once was a clean, well-managed and incredible facility has turned into a cesspool of deceit, games and filth.  The place is managed about as well as a taxi driver's armpit with even less care for the customer by the so-called managers.  The facility is falling apart, with the elevators breaking every day for some excuse or another.  The cleanliness, or lack thereof, is a clear indication that you need to bathe in clorox after you have vacated your already over-priced storage unit.  They get you with low prices and then jack up the rates every few months citing "Due to increased costs..."  And they change the rules and rates for accessing your unit 24/7.  Since our rental began two years ago, this has changed at least a six times.  And for whatever reason, their computers are always having problems wherein they mix up entrance codes, can't find your records, etc.  Though our personal favorite is the clear lack for regard of safety and security, let alone their "staff" actually following the facility's rules.  As an example, the Red Bull Promo "Models" (if you saw them, you would understand what I mean) pull into the truck loading spot with their Mini Cooper, sitting there for hours.  There is a clear sign that states it is for moving trucks only.  When you complain to the staff, they say they can't do anything.  So you end up waiting for a Mini Cooper to move out of the spot that is intended for the 20-foot truck you are driving because these wannabe pop-tarts can't be bothered to read and the management won't do anything about it.  Really?  Wow.Manhattan Mini Storage was once the plague of the storage solution in NYC.  It is now our savior.  We cannot get out of Gotham Mini Storage fast enough.  Oh...and if you think Adam, the so-called "Manager", is going to help you...you are SORELY mistaken.  They have run what once was a fantastic facility right into the ground.  Save yourself the headache, and the money, and go to Manhattan Mini Storage.

review from yelp.com

10 october 2017, 17:38

My best friend and I were moving from Boston to New York and needed a place for our things for a couple months. We got a locker, and though it was smaller than the dimensions listed online we got everything inside. Gotham is a really well-located and affordable option (with their summer promotion). At first, we were nervous that it might be a you-get-what-you-pay-for deal but Gotham had great amenities. The facilities is fairly new and clean; the units are air conditioned and they have ample ladders and carts for moving. The front desk is great and service was on point (both in person and whenever we called). Because we moved from Boston, they were kind and generous in accomodating us moving out. Our driver was amazing--5+stars for that service!One thing to note (and this goes for other storage facilities too), you probably want to buy a lock in advance to use as they do not provide locks. Would recommend.

review from yelp.com

10 october 2017, 17:38

My organization, A Free Bird, needed immediate assistance regarding our art supplies and musical instruments. Gotham mini storage assisted us in a timely manner. I trust Gotham with my organization's personal possessions! My collegue and I were helped by Catherine and Adam, whom are both professional and diligent! The facility is well-kept and very put together. I'm very thrilled that this wonderful company is treating our possessions with care .I recommend this storage facility ten out of ten!

review from yelp.com

10 october 2017, 17:38

I had a great experience with Gotham. I stored everything from my apt there for about a year (I was out of the country for work). The move in and out was super easy, my items were all in great shape... I was really pleased! As well, every interaction I had with staff and management (Adam) was awesome- I received fantastic customer service. I highly recommend this storage facility over the rest!

review from yelp.com