Brownstone Brothers

10 october 2017, 17:39

Brownstone Brothers gave us the best quote (thanks, Paul) and then way exceeded our expectations when it actually came to the move.  It's never easy moving, and you expect people who have to pack up other people's stuff and then lift all that heavy furniture to be irritable particularly as the day goes on, but no.  Instead of complaining, the guys actually seemed to enjoy working and take pride in what they were doing and this made a huge difference to us who were going through all this.  Maurice, the foreman of the group was young, funny, organized, honest and set the mood so that all the other guys (Juan, Leo, Caesar, Josh, Heron, Aziz, Papa, and Derek - sorry if I forgot anyone) were in a good mood and were just as helpful and funny and good natured.  They were respectful and polite and gentlemanly, but at the same time made the whole process pleasant to the point of it being fun.  Nothing was impossible, everything was willingly accomplished.  And I just can't say enough good things about the whole experience from the very start to the very end.  Totally impressed and grateful and will recommend these guys to everyone.  Really cool company, really cool guys.  Thank you all.

review from yelp.com

10 october 2017, 17:39

This company was recommended to me by the designer who's renovating my NYC apartment, and despite a negative review online I took his advice. I am VERY glad that I did.The estimator, Paul came first. He was friendly and quick. The estimate was better than I anticipated, came via email that day, and included Paul's cell phone in case I had questions.I booked the move, was contacted in case I wanted additional insurance (I did), and the move was confirmed with a deposit on my Amex. They contacted my building's management, handled their insurance paperwork and confirmed the date.They arrived at 9AM on the day of the move. Six people, happy, friendly, clean and professional introduced themselves and shook my hand. Maurice, the foreman and Charles, Heron, Aziz, George and Sarah (who makes a detailed inventory). They packed and moved in a very organized way. It was impressive. No radio, no shouting, no trash. It took almost 7 hours (including a short lunch break when they went out). They could not have been more professional and nice. They were glad to include a couple of pieces that were last minute decisions. No attitude. I was happy to tip each worker and they seemed politely grateful for that and some water bottles.I'll pay them the extra to have them unpack when we move back in.

review from yelp.com

10 october 2017, 17:39

The guys who actually do the heavy lifting were mostly terrific.  But the reason for my one star review is because of the man who does the estimate for the move who treated me horribly.  We were moving just a few blocks away and I told him that I planned to pack most of the folded clothes and the towels in our own duffel bags and as many of the books I could fit in the boxes he left for me. I also promised to pack up the smaller art work and hand carry a collection of remote control airplanes that were fragile.  I did all of the things I said I would.  On moving day they were short 2 men.  The guys told me there had been a problem on another move and that they were sent to a different job.  So things went slowly.  Very slowly-- especially because one of the men they sent barely spoke English and was constantly misunderstanding the direction that the lead guy was giving him.  I called the office in the afternoon to say that things were going slowly and they finally sent more men over late in the day.  What should have taken one day did not. The next day the office guy called me and SCREAMED like I have never been screamed at from the first minute of the call.  He accused me of not packing what I said I would and literally lost it on the phone.  My kids came running into the room because they could hear the screaming on the other end.  As soon as I tried to speak he hung up on me. It was completely unprofessional and uncalled for.  The guy in charge of my job said they had a really hard time at the other job but that is no excuse for taking it out on me.  He called me back yelling again and when I tried to speak up he just yelled over me.  He eventually called and left a semi apologetic message.  It was a hideous experience with a very angry man.  We have moved nearly a dozen times in the past decade and I have never experienced someone like this.  It turns out the amount over the estimate was something like  $250 dollars.  We are moving again but this time I will be calling Celebrity Moving. I hear they are the best.

review from yelp.com

10 october 2017, 17:39

These people are so nice, fast and appropriately priced if not better than any others.  It is a long established family business.  We moved from a big apartment in Manhattan to Central City Philadelphia, opting to have them pack nearly everything.  Nothing got broken and they did a last minute item list check before they left at the end of the day.The move took three days: two to pack NYC.  Then they stored our stuff for minimum cost (or it might have been free, I don't recall now)  and put our oil paintings in an a/c room at their offices until our Rittenhouse Square Central City Philadelphia was ready for move in, later in the summer.  Their team was led by  a guy called Aziz. Every one of the movers was diligent, no  lazing around--I was amazed by their stamina. We are moving furniture back to Manhattan August 2013 and using Brownstone Brothers again. Since it is a small shipment and we are packing a few boxes ourselves they are going to do it in one day.Price is low at estimate and I found last time they were pretty accurate.

review from yelp.com