A Plus Chicago Movers

10 october 2017, 17:41

More like C minus. What a nightmare! If you know nothing else about the owner, know that he takes his employees tips. I spoke with the owner a few times on the phone, we discussed my situation and we agreed on 3 movers. He showed up with 4 movers and tried to bully me into paying for 4 movers by dramatically insisting that my move was impossible with only 3 movers. I found this very underhanded and unprofessional and told him so, and also refused to pay for 4 movers. After we had started moving things out and putting them in truck, the owner threw a little tantrum and again dramatically and emotionally insisted that the move was impossible with only 3 people. It made me very uncomfortable and I knew that the move was totally possible with 3 people and that he just wanted more money. He ended up using the fourth person he brought and it quickly became obvious that it was a brand new employee who needed training, and he just wanted me to pay for it. Then he heckled me the entire time about how the move was going so much more quickly with the fourth person. It was unbelievable. The fourth guy only put some stuff on the truck after the others guys and I brought it down. The owner stayed on the truck almost the entire time and never supervised what the other two guys who were moving everything were doing. I had to ask them not to push furniture across the floor and make sure they weren't wasting time. One of the guys was out of shape and slow and had no sense of urgency. He really slowed things down. Charging by the hour instead of by the job is a bad idea for this sort of business. The one thing I had hoped to preserve during the move was my leather couch, but it had multiple scratches on it. And then, despite how horrible the owner was, I tipped the two guys who moved everything, only to hear the owner then demand the money from them. I don't know how this guy is still in business with how rude and conniving he is. DO NOT USE THIS BUSINESS!

review from yelp.com

10 october 2017, 17:41

I chose this moving company based off the previous glowing reviews.  I, however, did not have the same experience.  Al and Mike arrived on time and started loading up the truck.  Al mentioned to me that he thought the job would have been better suited for a three man team instead of the two that had come.  It took them quite a while to load the truck, definitely the slowest of any moving company I have used.  We went over the allotted elevator time and by the time we got to the new apartment it was rush hour so it was a little tough to find parking.  When we got to the new place, we opened the truck to see that all my furniture had fallen over on top of one another.  Since we were running so late on time, my friends and I started helping them unload the truck.  There were five of us plus two of them.  The whole time we were unloading Al had nothing but negative things to say, such as "It isn't as easy as it looks, is it?",  "Are you going to help with that purse on?" to my friend, complaining about the long distance from the truck to the door we could go in, asking my friends why I didn't request a three man team (like I am supposed to know how many people are needed), etc.  They could not figure out how to get my couch in the elevator and said it just wouldn't fit.  As soon as they left, we were able to get it right on. They also broke my dresser and several things that were packed in the boxes. I was astounded at the way Al was handling the boxes, just throwing them on the ground.  Mike was nice enough, but I did not feel that Al was very courteous at all.  I will definitely not recommend this company to anyone, and would actually steer others away from using their services if they want a smooth and easy move worth the money of hiring movers and not doing it themselves.

review from yelp.com