We Are Moving Relocation

10 october 2017, 17:45

What a terrible experience. The manager - Ron - is capable of flat-out lying, as are his employees. Daniel was the head mover, and lied to our face as well as on the phone with myself and the manager.Our initial quote was for about $300 - we were moving a small one-bedroom apartment into a small house. By the end of a few hours (after our stuff was packed into the truck and the truck was in my new driveway), we were told it was going to be $1250 and they wouldn't unpack the truck until after we paid them in cash. We weren't given a receipt to prove any of this, and when we called to complain, Ron brought Daniel onto the phone where he lied about how much we had paid him.Please read your rights prior to having anyone move your stuff, especially this company. There are 'not-to-exceed' limits and other pricing limitations that the State of California have in place to prevent you from getting screwed by people like this. We were promised a $100 check (probably because we were never given the 'handbook' we were supposed to have been given), but that never showed up, either. My wife and I presented Ron (the manager) with transaction-proof of the funds we withdrew from our bank accounts to cover the move, but Ron still chose to believe his employee over our proof, and even claimed to have fired Daniel. Something smells fishy there.Anyhow, please do not use this company - sign up with someone who may cost a few dollars more up front, but you'll definitely pay less in the end, and won't feel like you've been robbed.

review from yelp.com