Sirena Moving

10 october 2017, 17:42

I too used this company through Nationwide Relocation. What a bunch of crooks. Nothing was wrapped that was told would be wrapped. They charged me extra for 1000 lbs of weight that shouldn't have been. I got a reweigh and it was off by 1000 lbs. When my furniture arrived by the 3 men delivering it. There were tools and a huge truck tire among my things that belonged to them. When my furniture was delivered in the house as I was writing the damage to the couch, bedroom set, buffet table and other things. They tried to get me not to write anything. They each tried to talk me out of it and then one of them got mad and took the paper. I called the company United States Van lines Relocation Services who contracted with Sirena Movers and they said that this would be taken care of..... Yeah right that was over 1 year ago and all they want to pay is 196.00 for over $15,000 worth of damage. TRUST ME DO NOT USE THIS COMPANY.

review from yelp.com

10 october 2017, 17:42

we used nationwide relocation. We were informed that our furniture was going to be wraped it was not, we were told or tv was going to be boxed it was not. we had thousands of dollars of our things destroed because they were not properly shipped everything was just piled ontop of everything else. boxes loaded upside down adn on there sides. We had alot of things come up missing a few thousand dollars in tools, and household goods. They subcontracted out to a couple of idiots. they destroyed a hutch miror in our driveway then wanted to just leave the mess. Als in there paperwork it states if you give a acurate invintory you cannot be charged more than the quote. we were called and gave at least 4 inventories tehy still charged us 2000 more than there original quote. and yoru screwed because they dont unload untillthere paid. because of there gross negligance they destroyed thousands of dollars of our property and they are only offering to pay us $.60 a pound. and thats all they pay. so if you have a $3000 flatscreen that weights 30lbs. and they drop it down the stairs for you guess what. yoru only getting $18.

review from yelp.com

10 october 2017, 17:42

What a disaster this moving company is ... I would call it a "distroying company". First, we contacted Continental Movers ... they got ahold of Sirena Moving and sent 2 idiots with a small truck and 6 pads. Only 70% of our stuff fit in this little truck so my husband had to rent a Penske truck (and they even wanted to charge us for the weight of that truck) for the rest of our belongings. Mind you we had a 4 bedroom house with 2 living areas ... totaling 3000 sf. When we all finally arrived at our new house ... Andrew is right, they don't unload until you pay your bill ... which we did. Then we saw all the damage. Fortunately the 6 pads covered my grandfather clock, and curio cabinets with the glass or that would have been all damaged. But our game table had a 2 wheel dollie laying on it without a pad ... 2 major gouges in the top of that table. My new dining table & chairs terrible scratches. One kitchen chair almost all the wood on the back carved off, bedroom set, hall tree, ... and the list goes on & on. We moved the first of October 2011 and have filled out the damage report to the claims company and were told we would get (get this) $114.00. ha! It cost us $200 to have the dining room table redone. So after many calls to this company and informing the U.S. Movers Association and the Phoenix BBB we have not received our big check of $114.00. If anyone wants to ask me what I think of Continental Movers and Sirena Movers I will gladly tell you ... DON'T USE THEM! They are both companies that rip you off. They are thives, dishonest, liars and companies like these shouldn't be allowed to be in business. I won't even give them a one star ... more like minus 1,000. People like these should be in jail! So after reading this and you use them ... don't say I didn't warn you.

review from yelp.com