North American Van Lines

10 october 2017, 17:42

Wish I could rate them zero stars. Three different companies involved and they all pass the buck to the other and you go in circles and can't get any results. Cary moving and storage, Allied and North American Van Lines. They had North American Van lines pickup my Dad's things and refused to load a table that he had hired them to move in the first place. Then they lied and said that the friend he had coordinating things told them not to take it. They said they could only go by what the three driver's had said. Which was a lie to CYA. They refused to bring it. The movers complained that the table was heavy and would not load it. They had three guys. My father had moved it himself before. Then the guy who delivered his things said the table could have been easily loaded. They sent one truck to get my father's things and moved it into a bigger truck at another location. They refuse to budge on the issue. Going in so many circles and passing the buck. He called the company to call the delivers to get them to load. They waited too long and it was too late. He would usually always get a voicemail and they don't call back. The only time you get calls back is before you pay. Buyer beware. If you Already hired. Don't pay full amount until they make things right.Spoke to Kimberly Payne Lee from Carey Moving and storage who used Allied and then Allied has North American Van Lines move belongings.Talked to Tracy at North American Van Lines in claims department. Now we have to go to the supervisor.

review from yelp.com