Door to Door Storage & Moving

10 october 2017, 17:42

The individuals at Door to Door are extremely helpful and friendly. They were able to work with my crazy reschedules and last minute drop offs. Their customer service was amazing. The contents weren't shaken up (helps when you pack the units well) upon opening and no water damage from weather. The driver dropping off was so friendly and helpful. With any pod-like company, one unit is never enough FYI for a one bedroom apartment

review from yelp.com

10 october 2017, 17:42

DO NOT use these guys. I called and told them the contents of my house and they told me I needed two units. When we loaded our contents I actually needed FIVE of their units to get all my contents to Atlanta. I ordered two more and still didn't get all our furniture in the units and have to leave some stuff behind because we were already in Atlanta. Then when I got to Atlanta they wanted to charge me extra for  delivering my contents 0.2 miles outside of the area code that I had originally scheduled to have them delivered to. Then they left the storage containers there past the date of monthly renewal soo they could charge me more money. The female customer service agents are nice and polite but the people running the company are CROOKS!!!!

review from yelp.com

10 october 2017, 17:42

I used a Door to Door storage container to move a family heirloom furniture set from WA to AZ. From start to finish I was extremely impressed with Door to Door. At first I was skeptical of this moving / storage company because they weren't as familiar to me as "PODS" or "UHaul" but after speaking to all the mainstream companies, asking questions, and acquiring quotes, Door to Door was the clear winner. Here's why:*I received an instant online quote; no hidden fees and I received a discount when I called*They were - by far - the most friendly, knowledgeable, polite, helpful customer service reps*They have the lowest claims (damage) rate even compared to professional moving companies*As if all of this weren't enough, they were $1,000 - $2,000 cheaper than the 3 mainstream competitors!The experience: the container was dropped off within the delivery time frame in both WA and AZ; both drivers were experts with the forklift, extremely courteous and made sure to place the container precisely (literally - within inches) where I wanted it and verified I was completely satisfied with the container itself and its position. Additionally, they are absolutely willing to work with you in regards to pick up and drop off; I live in a condo with limited parking here in Scottsdale and they arranged it so the container was dropped off and picked up the same day - within the few hours time frame I requested!  They are in constant communication, too, via phone and email expressing as much of an interest in my belongings' transportation and delivery as my husband and I... maybe more so!I HIGHLY recommend Door to Door; if I ever need to transport furniture again, I know who I'll be calling.

review from yelp.com