A Above All Moving Company

10 october 2017, 17:42

We have used this company 3 times. We had our stuff in boxes ready to move. Joe and his crew were excellent in loading and unloading our furniture and boxes. We moved from a house and put stuff into a storage unit. Nothing was scratched broken or damaged. We used this mover to move our stuff out of storage a few months later and had another great experience. They even swept up my storage unit and made sure everything was complete. They were professional, courteous and a great value. We moved from Phoenix to Lake Havasu then from Lake Havasu to Prescott and it was half the cost of other movers I had priced. I have referred my parents and they were happy with the service as well as the price.

review from yelp.com

10 october 2017, 17:42

Plus: They arrived early and communication was excellent. Helper was great, well supervised and courteous.Minuses: I spent twice what I paid for my move in. They should come out and assess the move though on the phone I advised what I had. The owner grouched and complained most of the time. He also hated my plants and squished stuff I expressly advised I would take in my car into boxes resulting in some broken items and I had to spend hours on the back end to find my computer they had packed unnecessarily. They do not use a tall proper moving truck but rather a closed trailer and a large pickup truck which would be OK bu they do not bring wardrobe boxes for transfer, plastic wrap or strapping. The truck is full of pads but I think they only used two. I paid over 700.00 for a 6 mile move from an apartment to a house. When the owner wears a shirt that bears a banner "gratuities appreciated" you should know you're in trouble. Normal people know to tip for service. It took over 8 hours to move in and I paid for their short lunch break then was subject to an icy departure. I don't appreciate it when movers have commentary about my stuff or elect to "call it a day" when they decide they are done and don't want to move the last minute stuff like a shovel, broom and shed items. If I am paying you 75.00 an hour, you should move what I want you to move. Nothing exceptional or ridiculous in weight. They will also not move lamps any other mover brings boxes or is able to move lamps, I move every 2 years so I'm used to the process.On closeout, there were more complaints that my cheque was drawn on a certain bank because he gets charged 8.00. SPECIFY YOUR TERMS AT ONSET. Do I have cash?....WHO CARRIES 700+ IN CASH (for a move that should have cost 400) and they don't do credit cards?Thankfully, this business will be closing soon as the owner will be moving out of country. I am really irritated as this was a referral and it was a prolonged, expensive and irritating experience. NOT RECOMMENDED

review from yelp.com